At a Glance
- Tasks: Join us as a Drainage Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is a leading provider dedicated to customer satisfaction and employee empowerment.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and excellent pension scheme.
- Why this job: Be part of a fun, inclusive team where your contributions truly matter and make a difference.
- Qualifications: HPWJ Water Ticket, Full UK Driving Licence, and great customer service skills required.
- Other info: Comprehensive training provided, including buddy support and accommodation for additional training.
The predicted salary is between 30000 - 36000 £ per year.
About The Role
HomeServe is currently recruiting for directly employed Drainage Engineers to join our team!
- Location: South West London
- Full Time: 40 hours a week – includes some weekend, evening, and bank holiday work
- Salary: Between £36,250-£40,700 (dependent on experience) + £1,500 signing bonus
A little more about the role:
HomeServe needs your expertise to undertake general drainage repairs and maintenance work in our customers’ homes, ensuring peace of mind and confidence in the quality of work undertaken.
We offer an industry-leading reward package to attract the best in our field.
Your benefits working for HomeServe
- Basic starting salary of up to £36,250, rising to over £43,000 with experience
- £1500 signing bonus paid in two installments
- Excellent pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell options
- Access to our online benefits portal with discounts across retailers
- Employee assistance programme for you and your family
- Company vehicle with fuel card, parts, and tools provided
- Full uniform and safety equipment supplied
- Investment in technology and training facilities
- Ongoing learning and development supported by field-based coaching
About The Candidate
What you’ll have:
- HPWJ Water Ticket
- Full UK Driving Licence
- Excellent customer service skills
- Experience working in domestic properties as a Drainage Engineer (preferred)
At HomeServe, you\’ll work in a fun, friendly, inclusive environment where contributions are valued. We foster an open, engaged culture with equal voice and opportunities to make a difference.
Training & Support
To help you settle into your career, you\’ll undertake our extensive training program:
- Week 1: Monday to Friday at our Head Office in Walsall, covering company policies, health and safety, tools, and equipment
- Weeks 2-3: Buddy-up with an experienced Drainage Engineer
- Week 4: Three days in Nottingham for additional training and support (accommodation paid where appropriate)
Could you be who we are looking for?
It’s our people who make what we do so special. As part of the HomeServe family, your role is to put our customers first, and we will provide everything you need to succeed.
About The Company
HomeServe is committed to building an inclusive, supportive, fun, and collaborative culture that empowers all employees to do the right thing. Whether working directly with customers or supporting our functions, we focus on customer needs at the heart of everything we do.
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Drainage Engineer - South West London employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - South West London
✨Tip Number 1
Familiarise yourself with the specific drainage systems and technologies used in South West London. Understanding local regulations and common issues can give you an edge during interviews.
✨Tip Number 2
Network with current or former Drainage Engineers in the area. They can provide insights into the role and company culture, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. HomeServe values excellent customer interactions, so think of examples where you've gone above and beyond for clients.
✨Tip Number 4
Research HomeServe’s values and culture. Being able to articulate how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Drainage Engineer - South West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Drainage Engineer. Include specific examples of drainage repairs and maintenance work you've undertaken, especially in domestic properties.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and explains why you're a great fit for HomeServe. Mention your HPWJ Water Ticket and Full UK Driving Licence to demonstrate your qualifications.
Highlight Relevant Skills: In your application, emphasise your technical skills related to drainage engineering, as well as your ability to work in a team and communicate effectively with customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HomeServe
✨Know Your Technical Stuff
Make sure you brush up on your drainage engineering knowledge. Be prepared to discuss specific techniques and tools you've used in past roles, as well as any relevant certifications like the HPWJ Water Ticket.
✨Showcase Your Customer Service Skills
Since this role involves working directly with customers, be ready to share examples of how you've provided excellent customer service in previous jobs. Highlight any situations where you resolved issues or went above and beyond for a client.
✨Familiarise Yourself with HomeServe
Research HomeServe's values and culture. Understanding their commitment to inclusivity and customer focus will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions to Ask
Think of insightful questions to ask your interviewers about the role, training opportunities, and company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.