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- Tasks: Join us as a Drainage Engineer, handling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on retailers.
- Why this job: Be part of a fun team that values your contributions and makes a real difference.
- Qualifications: Must have HPWJ Water Ticket, UK Driving Licence, and excellent customer service skills.
- Other info: Comprehensive training provided, with opportunities for ongoing learning and development.
The predicted salary is between 27000 - 30000 £ per year.
HomeServe are currently recruiting for directly employed Drainage Engineers to join our team!
Location: Preston or within a 20 minute drive of a PR3 postcode
Full Time: 40 hours a week, this includes some weekend, evening and bank holiday work
Salary: Between £32,250 - £36,700 (Salary dependent upon experience) + £1,500 signing on bonus!
A little more about the role: HomeServe needs your expertise to undertake general drainage repairs and maintenance work in our Customers' homes, leaving our customers with peace of mind and confidence in the quality of the work undertaken.
Your benefits working for HomeServe:
- Basic starting salary of up to £32,250, rising to over £39,000 with experience gained in role
- £1500 signing on bonus paid in 2 instalments
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate:
- HPWJ Water Ticket
- Full UK Driving Licence
- Excellent customer service skills
- Experience working in domestic properties as a Drainage Engineer is desirable
At HomeServe you'll work in a fun, friendly inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Drainage Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Drainage Engineer - Preston in Preston, Lancashire employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Preston in Preston, Lancashire
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in drainage engineering. Knowing your way around these will not only boost your confidence but also show potential employers that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any customer service experience you have, as this role requires excellent communication skills. Be prepared to discuss how you've successfully handled customer interactions in the past during your interview.
✨Tip Number 3
Research HomeServe's company culture and values. Understanding their commitment to customer satisfaction and employee development will help you align your answers during the interview and demonstrate that you're a good fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview about the training programme and career progression opportunities. This shows your enthusiasm for the role and your desire to grow within the company.
We think you need these skills to ace Drainage Engineer - Preston in Preston, Lancashire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of a Drainage Engineer at HomeServe. Tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in drainage engineering or related fields. Mention specific projects or tasks that demonstrate your expertise and customer service skills.
Showcase Your Qualifications: Make sure to include your HPWJ Water Ticket and any other relevant certifications in your application. This will show that you meet the qualifications required for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work for HomeServe and how you can contribute to their team. Use this opportunity to convey your passion for customer service and your commitment to quality work.
How to prepare for a job interview at HomeServe
✨Know Your Technical Stuff
As a Drainage Engineer, it's crucial to brush up on your technical knowledge related to drainage systems. Be prepared to discuss your experience with general drainage repairs and maintenance, as well as any relevant qualifications like the HPWJ Water Ticket.
✨Showcase Your Customer Service Skills
HomeServe values excellent customer service, so be ready to share examples of how you've provided outstanding service in previous roles. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Team Spirit
Since HomeServe promotes a collaborative culture, highlight your ability to work well in a team. Share experiences where you successfully collaborated with colleagues or contributed to a positive team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if HomeServe is the right fit for you. Consider asking about training opportunities or the types of projects you might work on.
