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- Tasks: Join us as a Drainage Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture for all employees.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on various retailers.
- Why this job: Make a real difference in customers' lives while working in a fun, engaging environment.
- Qualifications: You need a HPWJ Water Ticket, a full UK driving licence, and great customer service skills.
- Other info: Receive extensive training and support, with accommodation covered if needed.
The predicted salary is between 27000 - 32000 £ per year.
HomeServe are currently recruiting for directly employed Drainage Engineers to join our team!
Location: Nottingham
Full Time - 40 hours a week (this includes some weekend, evening and bank holiday work)
Salary: Between £32,250 - £36,700 (Salary dependent upon experience) + £1,500 signing on bonus!
A little more about the role:
HomeServe needs your expertise to undertake general drainage repairs and maintenance work in our Customers' homes, leaving our customers with peace of mind and confidence in the quality of the work undertaken.
HomeServe offer an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe:
- Basic starting salary of up to £32,250, rising to over £39,000 with experience gained in role
- £1500 signing on bonus paid in 2 instalments
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate:
- HPWJ Water Ticket
- Full UK Driving Licence
- Excellent customer service skills
- Experience working in domestic properties as a Drainage Engineer is desirable
At HomeServe you'll work in a fun, friendly inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1: Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3: You will be buddied up with an experienced HomeServe Drainage Engineer
- Week 4: 3 days in Nottingham for additional training and support
Where geographically appropriate we will pay for your accommodation.
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Drainage Engineer - Nottingham in Nottingham employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Nottingham in Nottingham
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in drainage engineering. Knowing your way around these will not only boost your confidence but also show potential employers that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in customer service, especially in domestic settings. HomeServe values excellent customer service skills, so be prepared to discuss how you've successfully interacted with customers in the past.
✨Tip Number 3
Make sure to research HomeServe's company culture and values. Understanding their commitment to inclusivity and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 4
Prepare to discuss your approach to health and safety in the workplace. Given the nature of the role, demonstrating your awareness and commitment to safety protocols will be crucial in making a positive impression.
We think you need these skills to ace Drainage Engineer - Nottingham in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Drainage Engineer. Include specific examples of your work in domestic properties and any customer service skills that align with HomeServe's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your HPWJ Water Ticket and Full UK Driving Licence, and explain how your skills can contribute to HomeServe's mission of providing excellent customer service.
Highlight Training and Development: In your application, emphasise your willingness to engage in the extensive training programme offered by HomeServe. Show that you are eager to learn and grow within the company.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the engineering field.
How to prepare for a job interview at HomeServe
✨Know Your Technical Stuff
As a Drainage Engineer, it's crucial to brush up on your technical knowledge related to drainage systems. Be prepared to discuss your experience with repairs and maintenance, and any relevant qualifications like the HPWJ Water Ticket.
✨Showcase Your Customer Service Skills
HomeServe values excellent customer service, so think of examples where you've gone above and beyond for customers. Highlight your ability to communicate effectively and resolve issues, as this will demonstrate your fit for their culture.
✨Familiarise Yourself with HomeServe
Research HomeServe's values, mission, and the benefits they offer. Understanding their commitment to customer satisfaction and employee development will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions about the role, training programme, and company culture. This shows your genuine interest in the position and helps you assess if HomeServe is the right fit for you.
