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- Tasks: Maintain and repair drainage systems while providing top-notch customer service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy competitive salary, overtime pay, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: HPWJ Water Ticket and a full UK driving licence required.
- Other info: Extensive training provided, with opportunities for career growth and a fun, inclusive culture.
The predicted salary is between 29250 - 32700 £ per year.
About The Role:
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
- Location – Glasgow
- Full Time –40 hours per week. This includes some weekend, evening and bank holiday work
- Salary –£32,250 – £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About The Candidate:
What you must have:
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 –You will attend our Head Office in Walsall Monday – Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 –You will be buddied up with an experienced HomeServe Drainage Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking forward for then click apply now!
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
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Drainage Engineer - Glasgow employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the drainage or engineering field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with industry professionals and follow companies like HomeServe. Engage with their posts and share your own insights to get noticed.
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your customer service skills. Remember, they want to see your proactive attitude and problem-solving abilities in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at HomeServe. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Drainage Engineer - Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drainage Engineer role. Highlight relevant experience and skills that match what we're looking for, like your HPWJ Water Ticket and customer service skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for HomeServe. Share your proactive attitude and problem-solving skills, and don’t forget to mention your passion for customer service.
Showcase Your Experience: When filling out your application, be specific about your past experiences. Include examples of how you've successfully tackled drainage issues or provided excellent service to customers. We love seeing real-life examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the HomeServe family!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your drainage systems knowledge. Familiarise yourself with common issues and solutions, as well as the tools you'll be using. This will show that you're proactive and ready to tackle any problem that comes your way.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to discuss how you've handled customer interactions in the past. Share specific examples where you went above and beyond to ensure customer satisfaction.
✨Show Your Problem-Solving Skills
During the interview, highlight your keen eye for detail and your approach to problem-solving. You might be asked to describe a challenging situation you faced and how you resolved it, so have a couple of scenarios ready to share.
✨Embrace the Culture
HomeServe values an open and inclusive culture, so express your enthusiasm for teamwork and collaboration. Mention any experiences where you contributed to a positive team environment or helped a colleague, as this aligns with their values.
