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- Tasks: Maintain and repair drainage systems while delivering top-notch customer service.
- Company: Join HomeServe, a leading company focused on customer experience and employee engagement.
- Benefits: Enjoy competitive salary, overtime pay, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: HPWJ Water Ticket and a full UK driving licence required.
- Other info: Extensive training, inclusive culture, and opportunities for career growth await you.
The predicted salary is between 36000 - 40700 £ per year.
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
- Location – Guildford
- Full Time –40 hours per week. This includes some weekend, evening and bank holiday work
- Salary –£36,250 – £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About You
What you must have:
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 –You will attend our Head Office in Walsall Monday – Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 –You will be buddied up with an experienced HomeServe Drainage Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking forward for then click apply now!
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
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Locations
Drainage Engineer employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer
✨Tip Number 1
Network like a pro! Reach out to current Drainage Engineers or industry professionals on LinkedIn. A friendly chat can open doors and give you insider info about the role at HomeServe.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with HomeServe's focus on customer service and problem-solving. Show them you’re the perfect fit!
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart shows you care. Plus, it sets a positive tone for the conversation about your future as a Drainage Engineer.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind them why you’re the best choice for the job at HomeServe.
We think you need these skills to ace Drainage Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Drainage Engineer and how you can contribute to our team at HomeServe.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience, especially in customer service and drainage systems. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for HomeServe.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your drainage systems knowledge. Understand the common issues and solutions, as well as the tools you'll be using. This will show that you're not just a candidate, but someone who genuinely cares about providing top-notch service.
✨Show Off Your Customer Service Skills
HomeServe values excellent customer service, so be ready to share examples of how you've gone above and beyond for customers in the past. Think of specific situations where your proactive attitude made a difference.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. Prepare to discuss how you'd handle specific drainage problems or customer interactions. This is your chance to demonstrate your problem-solving skills and attention to detail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or what success looks like in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.
