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- Tasks: Maintain and repair plumbing systems in customers' homes, delivering top-notch service.
- Company: Join HomeServe, a leader in customer-focused plumbing solutions.
- Benefits: Enjoy competitive salary, generous leave, and fantastic perks like a company van and tools.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Level 2 in Plumbing and experience in domestic housing required.
- Other info: Extensive training and career growth opportunities await you at HomeServe.
The predicted salary is between 34800 - 38950 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!
Location - Darlington
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £34,800 - £38,950 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What you must have:
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer.
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Locations
Plumbing Engineer - Darlington employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Darlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experience as a Plumbing Engineer can directly benefit HomeServe and their customers.
✨Tip Number 3
Show off your personality! HomeServe is all about creating a fun and friendly environment, so don’t be afraid to let your character shine through during the interview. Be yourself and let them see why you’d be a great fit for the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect Plumbing Engineer for HomeServe!
We think you need these skills to ace Plumbing Engineer - Darlington
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and align your application with it. Use similar language and phrases that we’ve used to show us you’re a great fit for the role.
Be Yourself: We love a proactive, 'can do' attitude! Let your personality shine through in your application. Share examples of how you've tackled challenges or provided excellent customer service in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HomeServe
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your Level 2 qualifications and any relevant experience you have with 1st and 2nd fix plumbing. This will show that you're not just a good fit for the role, but also genuinely passionate about your craft.
✨Show Off Your Customer Service Skills
HomeServe places a huge emphasis on customer experience, so be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your proactive attitude and problem-solving skills.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you would handle a specific plumbing issue or customer complaint. Practising these types of questions can help you articulate your thought process and showcase your expertise.
✨Emphasise Teamwork and Culture Fit
HomeServe values an open and inclusive culture, so highlight your ability to work well in a team. Share experiences where you've collaborated with others or contributed to a positive work environment. This will help them see that you’re not just a skilled plumber, but also a great addition to their team.
