Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with claims and provide excellent service in a fast-paced environment.
- Company: HomeServe is a leading home assistance provider, dedicated to helping customers with their home emergencies.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for career progression.
- Why this job: Join a dynamic team where your contributions make a real difference in people's lives.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This role is based in Walsall, offering a vibrant work culture and supportive team.
About The Role
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
HomeServe is currently recruitingforClaims Advisorsto join our busyClaims Departmentat our Walsallsite(WS2 7BN).
Salary:£26,550per yearwith opportunities for progression as you develop within HomeServe
Contract:Permanent, Full-time (40 hours per week)
This is a fully flexible, full-time role based in our Contact Centre. Successful candidates must be able to work40 hours per week on a ro…
JBLK1_UKTJ
Claims Advisor - Walsall employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Advisor - Walsall
✨Tip Number 1
Familiarise yourself with the claims process and common issues that arise in the industry. This knowledge will help you stand out during interviews, as you'll be able to demonstrate your understanding of the role and how you can contribute to the team.
✨Tip Number 2
Practice your communication skills, especially in handling difficult conversations. As a Claims Advisor, you'll need to manage customer expectations and resolve issues effectively, so showcasing your ability to communicate clearly and empathetically is key.
✨Tip Number 3
Research HomeServe's values and culture. Understanding what the company stands for will allow you to tailor your responses in interviews and show that you're a good fit for their team.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the role and the company, and may even refer you internally, which can significantly boost your chances of landing the job.
We think you need these skills to ace Claims Advisor - Walsall
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Claims Advisor at HomeServe. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service or claims handling. Use bullet points for clarity and include specific achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are a good fit for the Claims Advisor role and how your skills can contribute to the team at HomeServe.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HomeServe
✨Research HomeServe
Before your interview, take some time to learn about HomeServe's values, mission, and the services they provide. This will not only help you understand the company better but also allow you to tailor your answers to align with their goals.
✨Prepare for Common Questions
Anticipate questions that may be asked during the interview, such as your experience in customer service or how you handle difficult situations. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Showcase Your Communication Skills
As a Claims Advisor, strong communication skills are essential. During the interview, make sure to demonstrate your ability to listen actively and convey information clearly. This will show the interviewer that you possess the skills necessary for the role.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you determine if HomeServe is the right fit for you.
