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- Tasks: Maintain and repair water supply systems in customers' homes.
- Company: Join HomeServe, a leader in customer service and innovation.
- Benefits: Competitive salary, bonus, extensive leave, and smart tech perks.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Experience with water mains and excellent customer service skills required.
- Other info: Enjoy a fun, inclusive culture with ongoing training and support.
The predicted salary is between 36250 - 40700 £ per year.
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team!
Location - Chelmsford
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
At HomeServe we put the customers' experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What you must have:
- Experience repairing, laying and identifying leaks on water mains
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Water Supply Pipe Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Water Supply Pipe Engineer - Chelmsford employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Chelmsford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the industry. You never know who might have a lead on a Water Supply Pipe Engineer role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or local initiatives related to water supply systems. This not only boosts your experience but also shows potential employers your commitment to the field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to the role. Think about scenarios where you've demonstrated excellent customer service or problem-solving skills, as these are key for HomeServe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at HomeServe. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Water Supply Pipe Engineer - Chelmsford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience with repairing and laying water mains. We want to see how your skills match up with what we need, so don’t hold back!
Customer Service is Key: Since we put our customers first, it’s crucial to showcase your excellent customer service skills. Share examples of how you've gone above and beyond for customers in the past.
Be Proactive and Positive: We love a 'can do' attitude! In your application, let us know about times when you tackled challenges head-on and how your proactive approach made a difference.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with HomeServe.
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your technical knowledge about water supply systems. Be ready to discuss your experience with repairing, laying, and identifying leaks on water mains. This will show that you’re not just a good fit for the role, but that you genuinely understand the work involved.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to solve a problem or enhance a customer's experience.
✨Show Your Proactive Attitude
HomeServe values a 'can do' attitude, so be ready to share instances where you took initiative. Whether it was tackling a challenging repair or suggesting improvements in your previous roles, demonstrating your proactive nature can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training programme, team culture, or opportunities for development. It shows you're genuinely interested in the role and want to ensure it's the right fit for you too.
