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- Tasks: Join our team as a Plumbing Engineer, maintaining and repairing plumbing systems in homes.
- Company: HomeServe, a leading provider of home emergency services with over 30 years of experience.
- Benefits: Enjoy a competitive salary, guaranteed bonus, extensive leave, and fantastic training opportunities.
- Why this job: Make a real difference in customers' lives while working in a fun, inclusive environment.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and a full UK Driving Licence required.
- Other info: Extensive training programme and supportive culture to help you thrive.
The predicted salary is between 33800 - 42600 £ per year.
About The Role: HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!
Location: Hemel Hempstead
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary: £38,800 - £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About The Candidate: What you must have:
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Week 1: You will attend our Head Office in Walsall Monday-Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
Week 2: You will be buddied up with an experienced HomeServe Plumbing Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps: If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Plumbing Engineer - Hemel Hempstead in Bourne End employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Hemel Hempstead in Bourne End
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your plumbing experience aligns with what HomeServe is looking for. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or examples of your work, bring them along. This could be the difference between you and another candidate. Plus, it shows you're proud of what you do!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Plumbing Engineer - Hemel Hempstead in Bourne End
Some tips for your application 🫡
Show Us Your Skills: When filling out your application, make sure to highlight your plumbing qualifications and experience. We want to see that Level 2 in Plumbing and any relevant work you've done in domestic housing. Don’t hold back!
Customer Service is Key: Since we put our customers first, it’s crucial to showcase your customer service skills. Share examples of how you’ve gone above and beyond for clients in the past. This will help us see how you can enhance our reputation.
Be Proactive: We love a 'can do' attitude! In your application, let us know about times when you’ve tackled challenges head-on or solved problems creatively. This shows us you’re the right fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at HomeServe
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your Level 2 qualifications and any specific experiences you've had with 1st and 2nd fix plumbing. This will show that you're not just a candidate, but someone who truly understands the trade.
✨Show Off Your Customer Service Skills
HomeServe values customer experience highly, so be prepared to share examples of how you've provided excellent service in the past. Think of situations where you went above and beyond for a customer, as this will demonstrate your proactive attitude and problem-solving skills.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you would handle a specific plumbing issue or customer complaint. Practising these types of questions can help you articulate your thought process and showcase your expertise.
✨Emphasise Teamwork and Culture Fit
HomeServe prides itself on its inclusive and collaborative culture. Be sure to express your enthusiasm for working in a team environment and how you can contribute to their open culture. Share any experiences where you’ve worked well with others to achieve a common goal.