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- Tasks: Maintain and repair drainage systems while delivering top-notch customer service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy competitive salary, generous leave, and fantastic perks like a company van and tools.
- Why this job: Make a real difference in customers' lives while working in a fun, inclusive environment.
- Qualifications: HPWJ Water Ticket and a full UK driving licence required.
- Other info: Extensive training and development opportunities to kickstart your career.
The predicted salary is between 27000 - 31000 £ per year.
About The Role:
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
- Location: Nottingham / Derby
- Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
- Salary: £32,250 - £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role:
At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About The Candidate:
What you must have:
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Drainage Engineer - Nottingham / Derby in Bottesford employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Nottingham / Derby in Bottesford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Drainage Engineer can benefit HomeServe and their customers. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Since HomeServe puts customers first, be ready to share examples of how you've gone above and beyond for clients in the past. This will highlight your proactive attitude and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance!
We think you need these skills to ace Drainage Engineer - Nottingham / Derby in Bottesford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. This will help you understand what HomeServe is looking for and tailor your application to highlight your relevant skills and experience.
Show Off Your Customer Service Skills: Since this role is all about providing top-notch service, don’t forget to showcase your customer service experience in your application. Use specific examples to demonstrate how you've gone above and beyond for customers in the past.
Be Honest About Your Experience: When detailing your experience, be honest and clear about your qualifications. If you have the HPWJ Water Ticket and a clean driving licence, make sure these are front and centre in your application. We value transparency!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the HomeServe family!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your drainage systems knowledge. Familiarise yourself with common issues and solutions, as well as the tools you'll be using. This will show that you're proactive and ready to tackle any challenges that come your way.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to discuss how you've handled customer interactions in the past. Share specific examples where you went above and beyond to ensure customer satisfaction.
✨Show Your Problem-Solving Skills
During the interview, highlight your keen eye for detail and problem-solving abilities. Think of scenarios where you identified a problem and successfully resolved it, especially in a drainage context. This will demonstrate your capability to handle the job effectively.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios related to drainage engineering. Prepare to explain how you would approach certain tasks or challenges. This will help the interviewers see your thought process and technical skills in action.
