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- Tasks: Maintain and repair gas appliances in customers' homes, ensuring top-notch service.
- Company: Join HomeServe, a leader in customer-focused home services.
- Benefits: Earn £51,400 plus a £3,000 bonus, with great perks like 33 days leave.
- Why this job: Make a real difference in people's lives while enjoying a fun, inclusive workplace.
- Qualifications: Must have relevant gas safety qualifications and a full UK driving licence.
- Other info: Extensive training and support to kickstart your career in a dynamic environment.
The predicted salary is between 40000 - 60000 £ per year.
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team!
Location - Luton
Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work.
Salary - £51,400. Plus a £3000 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours (shorter hours in the summer with the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What you must have:
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
If you believe you are who we are looking for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview.
It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Gas Repair Engineer - Luton in Bedford employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Luton in Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experience align with the Gas Repair Engineer role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role is all about enhancing customer experience, be ready to share examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll have access to all the latest job openings and updates from us at HomeServe!
We think you need these skills to ace Gas Repair Engineer - Luton in Bedford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications, like CCN1, CENWAT1, HTR1 & CKR1. We want to see how your skills match up with what we need, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Gas Repair Engineer role. Mention your customer service experience and proactive attitude, as these are key to our team culture at HomeServe.
Be Yourself: We’re all about an open and friendly culture here at HomeServe. Let your personality shine through in your application – we want to know who you are beyond just your qualifications!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your gas safety qualifications like CCN1, CENWAT1, HTR1, and CKR1. Be ready to discuss how you've applied these in real-world situations, as this will show your expertise and commitment to safety.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond to solve a customer's problem.
✨Show Your Problem-Solving Skills
As a Gas Repair Engineer, you'll need a keen eye for detail and strong problem-solving abilities. Prepare to discuss challenges you've faced in previous roles and how you tackled them effectively.
✨Be Ready for the Open Book Test
Before the interview, you'll need to complete an open book Gas Theory Paper. Familiarise yourself with the resources you can use and practice answering questions to ensure you're confident when the time comes.
