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- Tasks: Assist in maintaining and repairing water supply systems in customers' homes.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy competitive salary, guaranteed bonus, and fantastic pension scheme.
- Why this job: Kickstart your career with full training and support to become a qualified engineer.
- Qualifications: Must have a UK driving licence and excellent customer service skills.
- Other info: Dynamic team culture with clear progression pathways and ongoing development opportunities.
The predicted salary is between 23200 - 29200 ÂŁ per year.
Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe.
Location - Walsall
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - ÂŁ29,200 plus a ÂŁ1,500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to ÂŁ2,500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe, we put the customer experience at the heart of everything we do. As a Water Supply Pipe (WSP) Support Engineer, you’ll play a vital role in assisting with the maintenance and repair of water supply systems in our customers’ homes. You’ll help deliver industry-leading service, enhance our reputation, and support customer growth.
This is more than just a job – it’s the first step towards a career as a Water Supply Pipe Engineer. We’re looking for individuals with a proactive mindset and a passion for learning, ready to progress through structured training and development.
What you must have:
- Awareness of safe digging practices.
- Full UK Driving Licence (no more than 6 penalty points).
- Excellent customer service skills – this is a customer-facing role.
- A proactive, “can do” attitude and forward-thinking approach.
- Keen eye for detail and problem-solving skills.
- Physically fit – this is a manual, all-weather role.
- Adaptable team player – you may work with different team members daily.
At HomeServe, you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a real difference. We offer a clear progression pathway designed to help you grow from a support role into a fully qualified Water Supply Pipe Engineer. Your development matters to us, and we’ll give you the tools, training, and support to succeed.
Training & Development:
To help you settle into your career and prepare for progression:
- Week 1: Attend our Head Office in Walsall (Monday–Friday) for induction, health & safety training, and to receive your tools and equipment.
- Week 2: Buddy up with an experienced HomeServe Engineer for hands-on learning.
- Ongoing: Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role.
Where geographically appropriate, we’ll cover accommodation and meal allowances during induction.
If you’re ready to start your journey towards becoming a Water Supply Pipe Engineer, click Apply Now!
At HomeServe, it’s our people who make what we do so special. Join us, put our customers first, and we’ll give you everything you need to make it happen.
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years’ experience taking care of the nations’ homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Water Supply Pipe Support Engineer - Walsall employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Support Engineer - Walsall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Water Supply Pipe Support Engineer role. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Since this role is customer-facing, be ready to share examples of how you've provided excellent service in the past. Highlight your proactive attitude and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Water Supply Pipe Support Engineer - Walsall
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about becoming a Water Supply Pipe Engineer and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we're looking for, like customer service skills or problem-solving abilities. This helps us see why you're a great fit!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HomeServe UK
✨Know Your Stuff
Before the interview, brush up on your knowledge of safe digging practices and water supply systems. Familiarise yourself with common issues that arise in this field, as well as the tools and equipment you'll be using. This will show your proactive mindset and passion for learning.
✨Customer Service is Key
Since this role is customer-facing, prepare to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer. This will demonstrate your excellent customer service skills and your 'can do' attitude.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and adaptability. You might be asked how you would handle a specific scenario on the job. Practise answering these types of questions to showcase your keen eye for detail and ability to work as part of a team.
✨Show Enthusiasm for Development
HomeServe values growth and development, so express your eagerness to learn and progress into a fully qualified Water Supply Pipe Engineer. Mention any relevant training or certifications you have, and be ready to discuss how you plan to take advantage of the structured development programmes offered.
