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- Tasks: Join us as a Water Supply Pipe Engineer, fixing leaks and maintaining water pipes.
- Company: HomeServe UK is a leading provider of home repairs and services.
- Benefits: Enjoy a competitive salary, signing bonus, pension scheme, and up to 33 days annual leave.
- Why this job: Be part of a fun, inclusive team making a real difference in customers' lives.
- Qualifications: Experience in leak identification and pipe repair is essential; full UK driving license required.
- Other info: Comprehensive training provided, with opportunities for ongoing learning and development.
The predicted salary is between 36650 - 43700 £ per year.
HomeServe are currently recruiting for Water Supply Pipe Engineers to join our team!
Location: Hemel Hempstead
Full Time: 40 hours a week - including some evening, weekend and bank holiday work
Salary: Between £36,650 - £43,700 (includes location allowance) depending upon experience and a £1500 signing on bonus!
As part of your role with HomeServe you will be attending customers' properties, identifying leaks on the water supply pipes, excavating ground to fix pipes and making the ground good once complete.
Previous experience of identifying leaks, repairing and laying water mains is essential; Due to the role you must be comfortable working outdoors in all-weather types.
A Little More About The Role:
As a Water Supply Pipe Engineer you will represent the HomeServe brand and undertake the maintenance and repair work of mains water pipes in private domestic properties. You will provide industry leading service aligned with our customer and people promises, to help us enhance our reputation and drive customer growth.
Your Benefits Working For HomeServe:
- Basic starting salary of up to £40,700 with an OTE of over £43,000 if you opt in to additional hours at an enhanced rate
- £1500 signing on bonus paid in 2 instalments
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
What You'll Have:
- Previous experience of identifying leaks, repairing and laying water mains
- Experience of working in all-weather types
- Must hold a full UK driving license, with 6 or less penalty points.
- Must be able to approach and resolve problems logically
- Can demonstrate commitment and enthusiasm for the task in hand
- Excellent customer service skills
- It would also be great if you had experience of working in an FCA regulated environment
- Ideally WIAPS and CCNSG or NVQ Level 2 - but not essential.
At HomeServe you’ll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 in our award winning training facility, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Water Supply Pipe Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for? It’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our people to do the right thing. Whether you work on the frontline, talking to customers on the phone or in their homes or you work in our support functions, we focus on putting customers' needs at the heart of everything we do.
Water Supply Pipe Engineer - Hemel Hempstead employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Hemel Hempstead
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in water supply pipe engineering. Knowing how to operate these tools can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees of HomeServe. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully identified and resolved leaks or other issues. Being able to share specific examples will demonstrate your problem-solving abilities and practical experience.
✨Tip Number 4
Show enthusiasm for working outdoors and in various weather conditions. This role requires a commitment to being on-site regardless of the elements, so expressing your willingness to embrace this aspect can set you apart from other candidates.
We think you need these skills to ace Water Supply Pipe Engineer - Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in identifying leaks, repairing, and laying water mains. Use specific examples to demonstrate your skills and achievements in similar roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience and how it aligns with HomeServe's values and customer service focus.
Highlight Relevant Qualifications: If you have qualifications like WIAPS, CCNSG, or NVQ Level 2, be sure to mention them prominently. Even if they are not essential, they can set you apart from other candidates.
Showcase Customer Service Skills: Since the role involves direct interaction with customers, emphasise your excellent customer service skills. Provide examples of how you've successfully resolved customer issues in the past.
How to prepare for a job interview at HomeServe UK
✨Show Your Technical Skills
Make sure to highlight your previous experience with identifying leaks and repairing water mains. Be prepared to discuss specific examples of your work, as this will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service
Since the role involves interacting with customers, it's crucial to showcase your customer service skills. Share instances where you went above and beyond to assist a customer or resolve an issue, as this aligns with HomeServe's commitment to excellent service.
✨Demonstrate Adaptability
Working outdoors in various weather conditions is part of the job. Be ready to talk about how you've successfully adapted to challenging environments in the past, showing that you're comfortable with the physical demands of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and growth opportunities within HomeServe. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
