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- Tasks: Assist in maintaining and repairing water supply systems in customers' homes.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy a competitive salary, generous leave, and fantastic training opportunities.
- Why this job: Kickstart your career with full training and support to become a qualified engineer.
- Qualifications: Must have a UK driving licence and excellent customer service skills.
- Other info: Be part of a supportive culture that values your growth and development.
The predicted salary is between 30000 - 37000 ÂŁ per year.
Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe.
Location - Reading
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - ÂŁ33,200 (includes location allowance). Plus a ÂŁ1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to ÂŁ2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role: At HomeServe, we put the customer experience at the heart of everything we do. As a Water Supply Pipe (WSP) Support Engineer, you’ll play a vital role in assisting with the maintenance and repair of water supply systems in our customers’ homes. You’ll help deliver industry-leading service, enhance our reputation, and support customer growth.
This is more than just a job – it’s the first step towards a career as a Water Supply Pipe Engineer. We’re looking for individuals with a proactive mindset and a passion for learning, ready to progress through structured training and development.
What you must have:
- Awareness of safe digging practices.
- Full UK Driving Licence (no more than 6 penalty points).
- Excellent customer service skills – this is a customer-facing role.
- A proactive, “can do” attitude and forward-thinking approach.
- Keen eye for detail and problem-solving skills.
- Physically fit – this is a manual, all-weather role.
- Adaptable team player – you may work with different team members daily.
At HomeServe, you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a real difference. We offer a clear progression pathway designed to help you grow from a support role into a fully qualified Water Supply Pipe Engineer. Your development matters to us, and we’ll give you the tools, training, and support to succeed.
To help you settle into your career and prepare for progression:
- Week 1: Attend our Head Office in Walsall (Monday–Friday) for induction, health & safety training, and to receive your tools and equipment.
- Week 2: Buddy up with an experienced HomeServe Engineer for hands-on learning.
- Ongoing: Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role.
Where geographically appropriate, we’ll cover accommodation and meal allowances during induction.
If you’re ready to start your journey towards becoming a Water Supply Pipe Engineer, click Apply Now!
At HomeServe, it’s our people who make what we do so special. Join us, put our customers first, and we’ll give you everything you need to make it happen.
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Water Supply Pipe Support Engineer - Reading in Walsall employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Support Engineer - Reading in Walsall
✨Tip Number 1
Get to know the company! Research HomeServe and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and problem-solving. Think of examples from your past experiences that showcase your skills and how they align with what HomeServe is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining HomeServe and ready to take that first step towards becoming a Water Supply Pipe Engineer.
We think you need these skills to ace Water Supply Pipe Support Engineer - Reading in Walsall
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the role! Share why you’re excited about becoming a Water Supply Pipe Engineer and how you can contribute to our team.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We want to see your customer service skills and any experience with safe digging practices!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at HomeServe UK
✨Know Your Stuff
Make sure you understand the basics of water supply systems and safe digging practices. Brush up on any relevant technical knowledge that might come up during the interview, as this will show your proactive mindset and passion for learning.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer, as this will highlight your excellent customer service skills.
✨Be Ready to Problem-Solve
Prepare for potential scenario-based questions where you might need to demonstrate your problem-solving skills. Think about how you would handle common issues in the field and be ready to share your thought process.
✨Emphasise Teamwork and Adaptability
As an adaptable team player, it’s important to convey your ability to work well with different team members. Share examples of how you've successfully collaborated in the past and how you can contribute to the team dynamic at HomeServe.
