Hybrid Claims Advisor – Customer Care & Solutions in Walsall

Hybrid Claims Advisor – Customer Care & Solutions in Walsall

Walsall Full-Time 27900 - 34100 Β£ / year (est.) Home office (partial)
H

At a Glance

  • Tasks: Handle claims and service enquiries, coordinating engineer visits for quick resolutions.
  • Company: HomeServe, a leading provider in customer care solutions.
  • Benefits: Competitive salary, work-life balance with a rotating shift pattern.
  • Other info: Permanent role with opportunities for career growth.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 27900 - 34100 Β£ per year.

Home Serve is recruiting Customer Service Advisors to join the busy Claims Department at the Walsall site (WS2 7BN).

The role is permanent, full-time (40 hours) with a salary of Β£28,000 per year and a 12-week rotating shift pattern, offering work-life balance.

You will handle claims and general service enquiries, taking ownership from the outset, coordinating engineer visits, and ensuring quick, accurate resolutions while providing empathetic support.

#J-18808-Ljbffr

Hybrid Claims Advisor – Customer Care & Solutions in Walsall employer: HomeServe UK

HomeServe UK is an exceptional employer that prioritises the well-being and development of its employees. With a strong focus on training and career progression, our Gas Repair Engineers enjoy a supportive work culture, competitive salary, and generous benefits including paid overtime and a robust pension scheme. Located in Walsall, we foster a collaborative environment where your contributions directly impact the lives of our customers, making every day rewarding and meaningful.

H

Contact Details:

HomeServe UK Recruitment Team

We think you need these skills to ace Hybrid Claims Advisor – Customer Care & Solutions in Walsall

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Customer Service Skills
Empathy