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- Tasks: Maintain and repair drainage systems while delivering top-notch customer service.
- Company: Join HomeServe, a leading company focused on customer experience and employee engagement.
- Benefits: Enjoy competitive salary, overtime pay, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: HPWJ Water Ticket and a full UK driving licence required.
- Other info: Extensive training provided with opportunities for career growth and development.
The predicted salary is between 30000 - 35000 £ per year.
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
Location - Romford
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About You
What you must have:
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps: If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Drainage Engineer - Romford employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Romford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Drainage Engineer can benefit HomeServe and their customers. Confidence is key!
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled challenges in the past. This will demonstrate your proactive attitude and keen eye for detail, which are crucial for the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your enthusiasm for the role and helps you figure out if HomeServe is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Drainage Engineer - Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drainage Engineer role. Highlight relevant experience and skills that match what we're looking for, like your HPWJ Water Ticket and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team at HomeServe. Don’t forget to mention your proactive attitude!
Showcase Your Experience: When detailing your work history, focus on specific examples that demonstrate your expertise in drainage systems and customer service. We love seeing how you've made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join the HomeServe family!
How to prepare for a job interview at HomeServe UK
✨Know Your Stuff
Make sure you brush up on your drainage systems knowledge. Familiarise yourself with common issues and solutions, as well as the tools you'll be using. This will show that you're proactive and ready to tackle any problem that comes your way.
✨Show Off Your Skills
Prepare to discuss your problem-solving skills and attention to detail. Think of specific examples from your past work where you've successfully resolved drainage issues or improved customer satisfaction. This will help demonstrate your fit for the role.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you'd handle a specific drainage issue or customer complaint. Practising these types of questions can help you articulate your thought process clearly.
✨Emphasise Teamwork and Culture Fit
HomeServe values an open and inclusive culture, so be prepared to talk about how you work in a team. Share experiences where you've collaborated effectively with others, and express your enthusiasm for contributing to a positive work environment.
