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For Companies At a Glance
- Tasks: As a Plumbing Engineer, you'll maintain and repair plumbing systems in customers' homes.
- Company: HomeServe UK has over 30 years of experience in home emergency cover and repairs.
- Benefits: Enjoy a competitive salary, bonus, extensive leave, and smart tech perks.
- Why this job: Join a fun, inclusive culture where your contributions truly matter and make a difference.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and a full UK driving licence required.
- Other info: Comprehensive training and support provided, with opportunities for ongoing learning.
The predicted salary is between 30700 - 35700 £ per year.
Overview
HomeServe are recruiting for directly employed Plumbing Engineers to join our team. This role is based in East London and involves maintenance and repair work of plumbing systems in customers’ homes, delivering industry-leading service to enhance customer experience.
Responsibilities
- Undertake maintenance and repair work of plumbing systems in customers’ homes.
- Provide high-quality service to support customer growth and protect HomeServe’s reputation.
What You Must Have
- Level 2 in Plumbing (copies of certificates must be provided if successful)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
Benefits & Rewards
- Salary: £38,800 – £42,950 (salary dependent upon experience). Plus a £3,000 guaranteed bonus in your first year
- Full-time hours: 40 per week, with some weekend, evening and bank holiday work
- Additional paid overtime
- Pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week
- Smart Tech and Home Improvements salary sacrifices up to £2,500
- Free HomeServe Cover 8 policy
- Employee assistance programme for you and your family
- Company van with fuel card; use of company tools, uniform and PPE
- Access to private training facility and coaching for ongoing development
- Learning and development opportunities; monthly team breakfasts and regular reviews
Training & Support
- Week 1: Attend Head Office in Walsall, an introduction to HomeServe, health and safety, and tools supplied
- Week 2: Buddying with an experienced HomeServe Plumbing Engineer
Where geographically appropriate we will pay for accommodation and meal allowance for your induction.
Next Steps
If you believe you are the right candidate, click apply now. HomeServe aims to create an inclusive, supportive, engaging and collaborative culture where everyone can contribute and do the right thing.
HomeServe has over 30 years of experience taking care of the nation’s homes. We provide 24/7 services across plumbing, drainage, heating and electrics.
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Plumbing Engineer - East London employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - East London
✨Tip Number 1
Familiarise yourself with HomeServe's values and customer service approach. Understanding their commitment to customer experience will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of HomeServe, especially those in plumbing roles. They can provide valuable insights into the company culture and what it takes to succeed as a Plumbing Engineer.
✨Tip Number 3
Prepare to discuss specific plumbing scenarios you've encountered in domestic settings. Highlighting your problem-solving skills and customer service experiences will demonstrate your suitability for the role.
✨Tip Number 4
Be ready to showcase your proactive attitude and attention to detail. Think of examples where you've gone above and beyond in your previous roles, as this aligns with HomeServe's emphasis on quality service.
We think you need these skills to ace Plumbing Engineer - East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant plumbing experience, especially your 1st and 2nd fix plumbing skills. Include any certifications, such as your Level 2 in Plumbing, and emphasise your customer service abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive attitude and problem-solving skills. Mention why you want to work for HomeServe and how you can contribute to their commitment to excellent customer service.
Highlight Relevant Experience: In your application, detail your previous roles in domestic housing and any specific projects that demonstrate your plumbing expertise. Use examples to illustrate your keen eye for detail and ability to work under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the plumbing industry.
How to prepare for a job interview at HomeServe UK
✨Showcase Your Plumbing Skills
Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have with 1st and 2nd fix plumbing. Be prepared to discuss specific projects or challenges you've faced in domestic housing.
✨Emphasise Customer Service
Since HomeServe prioritises customer experience, share examples of how you've provided excellent service in previous roles. Demonstrating a proactive, 'can do' attitude will resonate well with the interviewers.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to troubleshoot plumbing issues and be ready to explain your thought process and solutions.
✨Understand HomeServe's Culture
Familiarise yourself with HomeServe's values and culture. Being able to articulate why you want to work there and how you align with their mission will show your genuine interest in the role.
