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- Tasks: Maintain and repair plumbing systems in customers' homes, delivering top-notch service.
- Company: Join HomeServe, a leader in customer-focused plumbing solutions.
- Benefits: Competitive salary, bonus, generous leave, and smart tech perks.
- Why this job: Make a real difference in people's homes while growing your skills.
- Qualifications: Level 2 in Plumbing and experience in domestic housing required.
- Other info: Enjoy ongoing training, support, and a company van for your work.
The predicted salary is between 34800 - 38950 ÂŁ per year.
HomeServe is recruiting directly employed Plumbing Engineers.
Location: Darlington
Employment type: Full Time – 40 hours per week, including some weekend, evening, and bank holiday work.
Salary: £34,800 – £38,950 (dependent on experience) plus a guaranteed £1,500 bonus in the first year.
Benefits:
- Additional paid overtime.
- Fantastic pension scheme including income protection cover.
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week.
- Up to ÂŁ2,500 in smart tech and home improvements salary sacrifices to shop at Ikea and Currys, spread over 12 months.
- Free HomeServe Cover 8 policy.
- Employee assistance programme.
- Company van with fuel card.
- Use of company tools, uniform and PPE.
- Access to private award‑winning training facility and team of field‑based coaches for ongoing learning and development.
- Learning and development opportunities.
- Monthly breakfast meetings and monthly reviews with line manager.
About the Role:
HomeServe puts the customers’ experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers’ homes, providing industry‑leading service and helping to enhance our reputation while driving customer growth.
What You Must Have:
- Level 2 in Plumbing (certificates required).
- Experience with 1st and 2nd fix plumbing.
- Experience working as a plumber in domestic housing.
- Full UK driving licence with no more than 6 penalty points.
- Excellent customer service skills.
- Proactive, “can do” attitude.
- Keen eye for detail and problem‑solving skills.
Training & Support:
- Week 1 – attend Head Office in Walsall Monday‑Friday to cover HomeServe, health and safety, and receive tools and equipment.
- Week 2 – be buddy‑ed with an experienced HomeServe Plumbing Engineer.
- Where geographically appropriate, accommodation and meal allowance for induction will be paid.
The Next Steps:
If you believe you are who we’re looking for, click apply now! We value people who put our customers first and will give you everything you need to succeed.
Plumbing Engineer - Darlington employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Darlington
✨Tip Number 1
Get to know the company! Research HomeServe and understand their values, especially their focus on customer experience. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Plumbing Engineer at HomeServe.
✨Tip Number 3
Prepare for practical assessments! As a Plumbing Engineer, you might face hands-on tests. Brush up on your skills and be ready to demonstrate your expertise in plumbing systems during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Plumbing Engineer - Darlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing experience and customer service skills. We want to see how your background fits with what we do at HomeServe, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about plumbing and how you can contribute to our team. Keep it friendly and professional, and make sure to mention your proactive attitude.
Show Off Your Skills: In your application, highlight specific examples of your plumbing work, especially any experience with 1st and 2nd fix plumbing. We love seeing real-life examples that demonstrate your problem-solving skills and keen eye for detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the HomeServe family!
How to prepare for a job interview at HomeServe UK
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge, especially the Level 2 skills and experience with 1st and 2nd fix plumbing. Be ready to discuss specific projects you've worked on and how you tackled any challenges.
✨Show Off Your Customer Service Skills
Since HomeServe puts customers first, be prepared to share examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Problem-Solving Ability
During the interview, highlight your keen eye for detail and problem-solving skills. You might be asked to describe a tricky plumbing issue you faced and how you resolved it, so have a couple of examples ready.
✨Be Proactive and Positive
HomeServe values a proactive, 'can do' attitude. Show enthusiasm for the role and express your willingness to learn and adapt. A positive mindset can really set you apart from other candidates!
