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- Tasks: Maintain and repair water supply systems in customers' homes.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy competitive salary, bonus, generous leave, and smart tech perks.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Experience in water mains repair and excellent customer service skills required.
- Other info: Inclusive culture with extensive training and career growth opportunities.
The predicted salary is between 28000 - 32000 £ per year.
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team!
Location - Peterborough
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £32,250 - £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role
At HomeServe we put the customers' experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What You Must Have:
- Experience repairing, laying and identifying leaks on water mains
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Water Supply Pipe Engineer.
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The Next Steps
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Water Supply Pipe Support Engineer - Peterborough employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Support Engineer - Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience with water supply systems aligns with what HomeServe is looking for. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Since HomeServe puts customers first, be ready to share examples of how you've gone above and beyond for clients in the past. This will highlight your proactive attitude and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Water Supply Pipe Support Engineer - Peterborough
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience with water supply systems in your application. We want to see how you've tackled repairs, identified leaks, and laid pipes in the past. This is your chance to shine!
Tailor Your Application: Don’t just send a generic application! Tailor it to match the job description. Use keywords from the listing, like 'customer service' and 'proactive attitude', to show us you’re the perfect fit for our team.
Be Yourself: We love authenticity! Let your personality come through in your application. Share your passion for helping customers and your problem-solving skills. We want to know what makes you tick!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to hear from you!
How to prepare for a job interview at HomeServe UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge about water supply systems. Be ready to discuss your experience with repairing, laying, and identifying leaks on water mains. This will show that you’re not just a good fit for the role but also passionate about what you do.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to solve a problem or enhance a customer's experience.
✨Show Your Proactive Attitude
HomeServe values a 'can do' attitude, so be ready to share instances where you took initiative. Whether it was tackling a challenging repair or suggesting improvements in your previous roles, demonstrating your proactive nature can set you apart.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
