At a Glance
- Tasks: Maintain and repair plumbing systems in customers' homes, delivering top-notch service.
- Company: Join HomeServe, a company that values customer experience and employee contributions.
- Benefits: Enjoy competitive salary, overtime pay, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and a full UK driving licence required.
- Other info: Extensive training provided, with opportunities for career growth and a fun, inclusive culture.
The predicted salary is between 33800 - 37700 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!
Location - Northampton
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £38,800 - £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year.
Benefits
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the Role
At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What You Must Have
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The Next Steps
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Plumbing Engineer - Northampton employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your plumbing experience aligns with the role and be ready to share specific examples of your work.
✨Tip Number 3
Dress the part! Even if the job is hands-on, showing up smartly dressed for your interview can make a great first impression. It shows you take the opportunity seriously and respect the interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Plumbing Engineer - Northampton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 in Plumbing and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and align your application with it. Use similar language and focus on the qualities we value, like customer service and a proactive attitude.
Be Yourself: We’re all about that friendly, inclusive vibe at HomeServe. Let your personality shine through in your application – we want to know who you are beyond just your qualifications!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the HomeServe family!
How to prepare for a job interview at HomeServe UK
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss your Level 2 qualifications and any specific experiences you have with 1st and 2nd fix plumbing. This shows that you're not just qualified, but also passionate about your trade.
✨Show Off Your Customer Service Skills
Since HomeServe values customer experience, prepare examples of how you've provided excellent service in the past. Think of situations where you solved problems for customers or went above and beyond to ensure their satisfaction.
✨Demonstrate a Proactive Attitude
HomeServe is looking for a 'can do' attitude. During the interview, share instances where you took initiative or tackled challenges head-on. This will highlight your proactive nature and fit with their company culture.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. Inquire about the training programme or how the team shares best practices. This shows your genuine interest in the position and helps you assess if it's the right fit for you.