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- Tasks: Maintain and repair plumbing systems in customers' homes, delivering top-notch service.
- Company: Join HomeServe, a leading company focused on customer experience and employee engagement.
- Benefits: Enjoy competitive salary, guaranteed bonus, generous leave, and fantastic perks.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and a full UK driving licence required.
- Other info: Extensive training programme and opportunities for career growth in a fun, inclusive culture.
The predicted salary is between 29000 - 34000 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work. Salary - £34,800 - £38,950 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About You What you must have:
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps: If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Plumbing Engineer - Durham in North East employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Durham in North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your plumbing experience aligns with the role and be ready to share specific examples of your work.
✨Tip Number 3
Dress the part! Even though it’s a plumbing role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Plumbing Engineer - Durham in North East
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your plumbing qualifications and experience in your application. We want to see that Level 2 in Plumbing and any relevant hands-on experience you've got under your belt!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect how your skills and experiences align with what we’re looking for at HomeServe. It shows us you’re genuinely interested in the role.
Be Yourself: We love a proactive, 'can do' attitude! Let your personality shine through in your application. Share examples of how you've tackled challenges or gone the extra mile in previous roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at HomeServe UK
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with 1st and 2nd fix plumbing, as well as any specific systems you've worked on. This will show that you're not just a candidate, but someone who truly understands the job.
✨Show Off Your Problem-Solving Skills
During the interview, be prepared to share examples of how you've tackled plumbing issues in the past. Think of specific scenarios where your keen eye for detail made a difference. This will highlight your proactive attitude and ability to think on your feet.
✨Emphasise Customer Service
HomeServe values customer experience highly, so make sure to convey your commitment to providing excellent service. Share stories about how you've gone above and beyond for customers in previous roles. This will demonstrate that you align with their core values.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or the team culture at HomeServe. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
