At a Glance
- Tasks: Maintain and repair plumbing systems in customers' homes, delivering top-notch service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy competitive salary, guaranteed bonus, generous leave, and fantastic perks.
- Why this job: Make a real difference in customers' lives while developing your plumbing skills.
- Qualifications: Level 2 in Plumbing and experience in domestic housing required.
- Other info: Inclusive culture with extensive training and career growth opportunities.
The predicted salary is between 38800 - 42950 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!
Location - South West London
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £38,800 - £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role
At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What You Must Have:
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer.
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The Next Steps
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Plumbing Engineer - South West London in Hounslow employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - South West London in Hounslow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your plumbing experience aligns with the role and be ready to share specific examples of your work.
✨Tip Number 3
Dress the part! Even if it’s a plumbing role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Plumbing Engineer - South West London in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Plumbing Engineer role. Highlight your relevant experience, especially your Level 2 in Plumbing and any domestic housing work you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about plumbing and how you can enhance our customers' experience. We love a proactive attitude, so let that enthusiasm come through!
Show Off Your Customer Service Skills: Since we put customers first at HomeServe, make sure to showcase your excellent customer service skills in your application. Give examples of how you've gone above and beyond for customers in the past – it really makes a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the HomeServe family!
How to prepare for a job interview at HomeServe UK
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your Level 2 qualifications and any specific experiences you've had with 1st and 2nd fix plumbing. This will show that you're not just a candidate, but someone who knows their trade inside out.
✨Show Off Your Customer Service Skills
HomeServe values excellent customer service, so think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your proactive attitude and problem-solving skills, as these are key traits they’re looking for.
✨Get Familiar with HomeServe
Do a bit of homework on HomeServe and their culture. Understand their commitment to customer experience and how they support their employees. This will help you align your answers with their values and demonstrate that you’re genuinely interested in being part of their team.
✨Dress the Part
Even though it’s a plumbing role, first impressions matter! Dress smartly for the interview to show that you take the opportunity seriously. It reflects your professionalism and respect for the company, which can set you apart from other candidates.