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- Tasks: Join us as a Gas Repair Engineer, maintaining and repairing gas appliances in customers' homes.
- Company: HomeServe has over 30 years of experience providing home emergency cover and repairs.
- Benefits: Enjoy competitive salary, seasonal hours, 33 days leave, and a £1,500 signing bonus!
- Why this job: Be part of a fun, inclusive culture where your contributions truly matter and make a difference.
- Qualifications: You need CCN1, CENWAT1, HTR1 & CKR1 certifications and a full UK driving licence.
- Other info: Extensive training provided, with accommodation and meal allowance for induction if needed.
The predicted salary is between 40000 - 50000 £ per year.
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team!
- Full Time – You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! T his includes some weekend, evening and bank holiday work
- Salary – £44,900. Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours (shorter hours in the summer with the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About You
What you must have:
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
- Full UK Driving Licence with no more than 6 penalty points
- Proactive, \’can do\’ attitude
- K eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 –You will attend our Head Office in Walsall Monday – Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 –You will be buddied up with an experienced HomeServe Gas Repair Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking forward for then click apply now!
If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview.
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About Us
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready get the job done.
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Gas Repair Engineer - Leicester employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Leicester
✨Tip Number 1
Familiarise yourself with the specific qualifications required for the Gas Repair Engineer role, such as CCN1, CENWAT1, HTR1, and CKR1. Make sure you can confidently discuss your experience and how it aligns with these certifications during the interview.
✨Tip Number 2
Prepare to showcase your exceptional customer service skills. Think of examples from your past work where you went above and beyond for a customer, as this is crucial for HomeServe's focus on customer experience.
✨Tip Number 3
Research HomeServe’s company culture and values. Be ready to discuss how your personal values align with theirs, especially regarding teamwork and customer care, as this will demonstrate your fit within their inclusive environment.
✨Tip Number 4
Practice common technical questions related to gas appliances and central heating systems. Being well-prepared for the technical assessment will help you stand out and show your expertise in the field.
We think you need these skills to ace Gas Repair Engineer - Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, particularly your CCN1, CENWAT1, HTR1 & CKR1 certifications. Emphasise any previous roles that involved customer service and gas appliance maintenance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your proactive attitude and problem-solving skills, and how they align with HomeServe's commitment to exceptional customer service.
Prepare for the Gas Theory Paper: Once you apply, be ready to complete an open book Gas Theory Paper. Familiarise yourself with relevant resources and ensure you understand key concepts related to gas safety and appliance maintenance.
Practice Interview Questions: Anticipate questions that may arise during the in-person assessment. Focus on scenarios that demonstrate your technical skills, customer service experience, and ability to work in a team environment.
How to prepare for a job interview at HomeServe UK
✨Showcase Your Qualifications
Make sure to highlight your CCN1, CENWAT1, HTR1, and CKR1 qualifications during the interview. These certifications are crucial for the role, so be prepared to discuss how your training has equipped you to handle gas appliances and central heating systems.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key for this position, think of examples from your past experiences where you successfully resolved customer issues or enhanced their experience. Be ready to explain how you communicate effectively with customers.
✨Emphasise Problem-Solving Abilities
Prepare to discuss specific instances where you've encountered challenges in your work and how you approached solving them. A keen eye for detail and a proactive attitude are essential, so share relevant stories that showcase these traits.
✨Engage with the Team Culture
HomeServe values an open and inclusive culture, so express your enthusiasm for teamwork and collaboration. Mention any experiences where you contributed to a positive team environment or helped others succeed, as this aligns with their company values.
