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- Tasks: Maintain and repair gas appliances and heating systems in customers' homes.
- Company: HomeServe is a leading home repair service provider with over 30 years of experience.
- Benefits: Enjoy a £3,000 signing bonus, flexible hours, 33 days leave, and free home insurance cover.
- Why this job: Join a supportive team with ongoing training and career progression opportunities.
- Qualifications: CCN1, CENWAT1, HTR1 & CKR1 qualifications and a full UK driving licence required.
- Other info: Work in an inclusive culture where your contributions are valued and recognised.
The predicted salary is between 40000 - 72000 £ per year.
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team!
- Location – Guildford
- Full Time – You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work
- Salary – £51,400. Plus a £3000 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours (shorter hours in the summer with the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What You Must Have
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 – You will be buddied up with an experienced HomeServe Gas Repair Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The Next Steps
If you believe you are who we are looking forward for then click apply now!
If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview.
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
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Gas Repair Engineer - Guildford employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Guildford
✨Tip Number 1
Familiarise yourself with the specific qualifications required for the Gas Repair Engineer role, such as CCN1, CENWAT1, HTR1, and CKR1. Make sure you can confidently discuss your experience and how it relates to these qualifications during the interview.
✨Tip Number 2
Brush up on your customer service skills, as exceptional communication is key in this role. Prepare examples of how you've successfully handled customer interactions in the past to demonstrate your proactive attitude.
✨Tip Number 3
Research HomeServe's company culture and values. Understanding their commitment to inclusivity and support will help you align your answers during the interview and show that you're a good fit for their team.
✨Tip Number 4
Prepare for the technical test by reviewing common gas appliance issues and repair techniques. Being well-prepared will not only boost your confidence but also demonstrate your commitment to the role.
We think you need these skills to ace Gas Repair Engineer - Guildford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Gas Repair Engineer at HomeServe. Familiarise yourself with the qualifications required, such as CCN1, CENWAT1, HTR1 & CKR1, and think about how your experience aligns with these requirements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your customer service skills, problem-solving abilities, and any previous work in gas maintenance or repair.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for HomeServe and how you can contribute to their mission of providing excellent customer service.
Prepare for the Assessment: Since successful candidates will need to complete an open book Gas Theory Paper, review relevant materials and practice questions. Be ready to demonstrate your technical knowledge during the in-person assessment and interview.
How to prepare for a job interview at HomeServe UK
✨Know Your Qualifications
Make sure you are well-versed in your CCN1, CENWAT1, HTR1, and CKR1 qualifications. Be prepared to discuss how these certifications apply to the role and any relevant experiences you've had that demonstrate your expertise.
✨Showcase Customer Service Skills
Since exceptional customer service is key for this position, think of examples from your past work where you went above and beyond for a customer. Highlight your communication skills and how you handle challenging situations.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've encountered technical issues and how you resolved them. This will show your keen eye for detail and proactive attitude, which are essential for a Gas Repair Engineer.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
