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For Companies At a Glance
- Tasks: Maintain and repair gas appliances in customers' homes while delivering top-notch service.
- Company: Join HomeServe UK, a leader in customer-focused home services.
- Benefits: Enjoy flexible hours, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in people's lives with your skills and expertise.
- Qualifications: Must have relevant gas safety certificates and a full UK driving licence.
- Other info: Access ongoing training and development in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Join to apply for the Gas Repair Engineer – Crewe role at HomeServe UK.
About the Role
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Gas Repair Engineer, you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers\’ homes. You will provide industry‑leading service, help us enhance our reputation, and drive customer growth.
Responsibilities
- Maintain and repair gas appliances and central heating systems in customers\’ homes.
- Deliver industry‑leading service and support customer satisfaction.
- Adhere to health and safety, fire safety, and company policies.
- Document work and share best practices with the team.
- Participate in monthly reviews and continuous learning.
Qualifications
- CCN1, CENWAT1, HTR1 & CKR1 certificates (copies required).
- Full UK driving licence with no more than 6 penalty points.
- Excellent customer service and proactive, “can‑do” attitude.
- Keen eye for detail and strong problem‑solving skills.
- Willingness to work flexible hours, including weekend, evening and bank‑holiday work.
Benefits
- Seasonal hours (shorter summer hours with the same pay).
- Additional paid overtime.
- Fantastic pension scheme including Income Protection Cover.
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week.
- Up to ÂŁ2,500 Smart Tech and Home Improvements salary sacrifices to shop at IKEA and Currys.
- Free HomeServe Cover 8 policy.
- Employee assistance programme.
- Company van with fuel card.
- Use of company tools, uniform and PPE.
- Access to a private award‑winning training facility and field‑based coaches for ongoing learning and development.
- Monthly breakfast meetings and monthly reviews with your line manager.
- Learning and development opportunities.
Training & Support
- Week 1 – Attend HomeServe Head Office in Walsall; cover health, safety and tools.
- Week 2 – Bounded up with an experienced Gas Repair Engineer.
- Where geographically appropriate, we will pay for accommodation and meal allowance for your induction.
The Next Steps
If you match what we need, you will be sent an open‑book Gas Theory Paper. If successful, we will invite you to an in‑person interview.
EEO Statement
HomeServe is an equal opportunity employer.
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Gas Repair Engineer - Crewe employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experience align with the Gas Repair Engineer role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role is all about enhancing customer satisfaction, be ready to share examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Gas Repair Engineer - Crewe
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications, like your CCN1, CENWAT1, HTR1 & CKR1 certificates. We want to see how your skills match up with what we need for the Gas Repair Engineer role!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect how you can deliver industry-leading service and enhance customer satisfaction. We love seeing that personal touch!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the HomeServe family!
How to prepare for a job interview at HomeServe UK
✨Know Your Stuff
Make sure you brush up on your gas appliance knowledge and the specific qualifications required for the role, like CCN1, CENWAT1, HTR1 & CKR1. Being able to discuss these certifications confidently will show that you're serious about the job.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to solve a problem or enhance a customer's experience.
✨Safety First
Familiarise yourself with health and safety regulations related to gas work. Be ready to discuss how you ensure safety in your work and any relevant experiences where you adhered to safety protocols. This will demonstrate your commitment to safe practices.
✨Show Your Flexibility
The role requires a willingness to work flexible hours, so be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on extra shifts, showing that you're a team player who can meet the company's needs.
