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- Tasks: Maintain and repair drainage systems while providing top-notch customer service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy competitive salary, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: HPWJ Water Ticket and a full UK driving licence required.
- Other info: Extensive training and support in a fun, inclusive environment.
The predicted salary is between 36000 - 40700 £ per year.
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
Location - Uxbridge
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award‑winning training facility and our excellent team of field‑based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role
At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What You Must Have:
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem‑solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer.
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The Next Steps
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one‑off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Drainage Engineer - Uxbridge in England employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Uxbridge in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Drainage Engineer can benefit HomeServe and their customers. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Since HomeServe puts customers first, be ready to share examples of how you've gone above and beyond for clients in the past. This will highlight your proactive attitude and problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the HomeServe family. Don’t miss out on this opportunity!
We think you need these skills to ace Drainage Engineer - Uxbridge in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Drainage Engineer and how you can contribute to our team at HomeServe.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience, especially any customer service skills and problem-solving abilities. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of clarity we value in our work with customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the HomeServe family. We can’t wait to hear from you!
How to prepare for a job interview at HomeServe UK
✨Know Your Stuff
Make sure you brush up on your drainage systems knowledge and the specific skills required for the role. Familiarise yourself with common issues and solutions, as well as any relevant regulations. This will show that you're not just interested in the job, but that you’re genuinely passionate about the field.
✨Show Off Your Customer Service Skills
Since HomeServe puts customer experience at the forefront, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help a customer, and be prepared to discuss how you handle difficult situations.
✨Demonstrate Your Problem-Solving Ability
As a Drainage Engineer, you'll need a keen eye for detail and strong problem-solving skills. Prepare to discuss scenarios where you've successfully identified and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows that you're engaged and serious about finding the right fit for both you and HomeServe.
