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- Tasks: As a Drainage Engineer, you'll maintain and repair drainage systems in customers' homes.
- Company: HomeServe UK has over 30 years of experience in home emergency cover and repairs.
- Benefits: Enjoy a competitive salary, bonus, extensive leave, and fantastic perks like a company van and tools.
- Why this job: Join a fun, inclusive culture where your contributions truly matter and make a difference.
- Qualifications: You need an HPWJ Water Ticket, a full UK driving licence, and excellent customer service skills.
- Other info: Comprehensive training and support provided, with opportunities for ongoing learning and development.
The predicted salary is between 27000 - 30000 £ per year.
Join to apply for the Drainage Engineer – Lincoln role at HomeServe UK
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Join to apply for the Drainage Engineer – Lincoln role at HomeServe UK
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
- Location – Lincoln
- Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work
- Salary – £32,250 – £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What You Must Have
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 – You will be buddied up with an experienced HomeServe Drainage Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The Next Steps
If you believe you are who we are looking forward for then click apply now!
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
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Drainage Engineer - Lincoln employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Lincoln
✨Tip Number 1
Familiarise yourself with the specific drainage systems and technologies used by HomeServe. Understanding their methods and tools will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills during any discussions or interviews. Since the role emphasises putting customers first, sharing examples of how you've successfully handled customer interactions can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of HomeServe on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential scenario-based questions that may arise during the interview. Think about how you would handle common drainage issues or customer complaints, as this will demonstrate your problem-solving skills and proactive attitude.
We think you need these skills to ace Drainage Engineer - Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Drainage Engineer role. Emphasise your customer service skills, problem-solving abilities, and any specific qualifications like the HPWJ Water Ticket.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position at HomeServe. Mention why you want to work there and how your values align with their customer-first approach.
Highlight Relevant Experience: In your application, detail any previous roles or projects related to drainage systems or engineering. Use specific examples to demonstrate your expertise and how it can benefit HomeServe.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Drainage Engineer.
How to prepare for a job interview at HomeServe UK
✨Know Your Technical Skills
As a Drainage Engineer, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with drainage systems, including any relevant certifications like the HPWJ Water Ticket. Highlight specific projects you've worked on and the problem-solving skills you utilised.
✨Showcase Customer Service Skills
HomeServe places a strong emphasis on customer experience. Be ready to share examples of how you've provided excellent customer service in previous roles. Discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate a Proactive Attitude
A 'can do' attitude is essential for this role. During the interview, express your willingness to take initiative and tackle challenges head-on. Share instances where you've gone above and beyond to achieve results or improve processes in your past jobs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and team dynamics at HomeServe. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.