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- Tasks: Maintain and repair drainage systems while delivering top-notch customer service.
- Company: Join HomeServe UK, a leader in home services with a focus on customer experience.
- Benefits: Enjoy competitive salary, overtime pay, fantastic pension, and 33 days annual leave.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: HPWJ Water Ticket and a full UK driving licence required.
- Other info: Extensive training provided, plus opportunities for career growth and development.
The predicted salary is between 29000 - 32000 £ per year.
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
- Location –Edinburgh
- Full Time – 40 hours per week. T his includes some weekend, evening and bank holiday work
- Salary – £32,250 – £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About You
What you must have:
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 –You will attend our Head Office in Walsall Monday – Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 –You will be buddied up with an experienced HomeServe Drainage Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking forward for then click apply now!
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About Us
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
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Drainage Engineer - Edinburgh employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current Drainage Engineers or industry professionals on LinkedIn. A friendly chat can lead to insider info about job openings and company culture.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role and be ready to share examples of your problem-solving abilities in drainage systems.
✨Tip Number 3
Show off your customer service skills during the interview. HomeServe values a proactive, 'can do' attitude, so highlight times when you went above and beyond for a customer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HomeServe family.
We think you need these skills to ace Drainage Engineer - Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drainage Engineer role. Highlight relevant experience, skills, and qualifications that match what we're looking for. A personalised CV shows us you're genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for HomeServe. Share specific examples of your customer service skills and problem-solving abilities that align with our values.
Show Off Your Qualifications: Don’t forget to mention your HPWJ Water Ticket and driving licence in your application. These are essential for the role, so make them stand out to catch our attention right away!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re tech-savvy!
How to prepare for a job interview at HomeServe UK
✨Know Your Stuff
Make sure you brush up on drainage systems and maintenance techniques. Familiarise yourself with the HPWJ Water Ticket requirements and be ready to discuss your experience in detail. This shows you're not just a good fit, but that you’re genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent service in the past. Think about specific situations where you solved problems or went above and beyond for a customer.
✨Demonstrate Your Problem-Solving Skills
As a Drainage Engineer, you'll need a keen eye for detail and strong problem-solving abilities. Be ready to discuss challenges you've faced in previous roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training programme, team dynamics, or how success is measured in the role. It shows you're engaged and serious about joining the HomeServe family.