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- Tasks: Assist in maintaining and repairing water supply systems in customers' homes.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy a competitive salary, generous leave, and fantastic perks like a company van.
- Why this job: Kickstart your career with full training and support in a vital role.
- Qualifications: Must have a full UK driving licence and excellent customer service skills.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 22000 - 30000 ÂŁ per year.
Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe.
Location & Schedule
- Location: Birmingham
- Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work
- Salary: ÂŁ29,200 plus a ÂŁ1,500 guaranteed bonus in your first year
Benefits
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to ÂŁ2,500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our team of field-based coaches
- Learning and development opportunities
- Monthly breakfast meetings with your team and monthly reviews with your line manager
About The Role
At HomeServe, we put the customer experience at the heart of everything we do. As a Water Supply Pipe (WSP) Support Engineer, you’ll play a vital role in assisting with the maintenance and repair of water supply systems in our customers’ homes. You’ll help deliver industry-leading service, enhance our reputation, and support customer growth. This is more than just a job - it’s the first step towards a career as a Water Supply Pipe Engineer. We’re looking for individuals with a proactive mindset and a passion for learning, ready to progress through structured training and development.
What You Must Have
- Awareness of safe digging practices
- Full UK Driving Licence (no more than 6 penalty points)
- Excellent customer service skills - this is a customer-facing role
- A proactive, “can do” attitude and forward-thinking approach
- Keen eye for detail and problem-solving skills
- Physically fit - this is a manual, all-weather role
- Adaptable team player - you may work with different team members daily
Training & Development
To help you settle into your career and prepare for progression:
- Week 1: Attend our Head Office in Walsall (Monday-Friday) for induction, health & safety training, and to receive your tools and equipment.
- Week 2: Buddy up with an experienced HomeServe Engineer for hands-on learning.
- Ongoing: Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role.
Where geographically appropriate, we’ll cover accommodation and meal allowances during induction.
The Next Steps
If you’re ready to start your journey towards becoming a Water Supply Pipe Engineer, click Apply Now! At HomeServe, it’s our people who make what we do so special. Join us, put our customers first, and we’ll give you everything you need to make it happen. Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Water Supply Pipe Support Engineer - Birmingham employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Support Engineer - Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and proactive attitude, as these are key for the Water Supply Pipe Support Engineer role.
✨Tip Number 3
Dress the part! Even though it’s a manual job, showing up smartly dressed for your interview can make a great first impression. It shows you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Water Supply Pipe Support Engineer - Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Water Supply Pipe Engineer and ready to learn. A little personality goes a long way!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we’re looking for, like customer service skills or problem-solving abilities. This helps us see why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts. This makes it easier for us to see your qualifications and strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at HomeServe UK
✨Know Your Stuff
Before the interview, brush up on your knowledge of safe digging practices and water supply systems. Familiarise yourself with common issues that arise in this field, as well as the tools and equipment you'll be using. This will show your proactive mindset and passion for learning.
✨Customer Service is Key
Since this role is customer-facing, prepare to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer. This will demonstrate your excellent customer service skills and your commitment to putting customers first.
✨Show Your Team Spirit
Be ready to talk about your adaptability and teamwork skills. Share instances where you've successfully collaborated with others or adapted to new team dynamics. This will highlight your ability to work well with different team members, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training and development opportunities available, or ask how success is measured in the role. This shows your genuine interest in the position and your eagerness to grow within the company.
