HomeServe Plc. is seeking a Service Excellence Manager to lead a field-based team of Plumbing Engineers across South Wales and the South West. You will champion outstanding customer service, drive operational performance and develop a high-performing, engaged workforce.
You will coach engineers, monitor performance against SLAs and budgets, manage remote teams, and build strong stakeholder relationships while upholding HomeServe safety and values.
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Field Service Excellence Lead | Engineer Team Growth employer: HomeServe Plc.
HomeServe is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. As a Water Supply Pipe Engineer in Milton Keynes, you'll benefit from hands-on training, opportunities for career advancement, and the chance to make a real difference in customers' lives while working in a dynamic and rewarding environment.