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- Tasks: Maintain and repair plumbing systems in customers' homes, delivering top-notch service.
- Company: Join HomeServe, a customer-focused company with a vibrant culture.
- Benefits: Competitive salary, bonus, extensive training, and generous leave options.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Level 2 in Plumbing, domestic experience, and a full UK Driving Licence.
- Other info: Enjoy a fun, inclusive environment with great career growth opportunities.
The predicted salary is between 36720 - 40120 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer.
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
What you must have:
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Location: Truro
Full Time: 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary: £36,720 - £40,120 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
Plumbing Engineer in Truro employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer in Truro
✨Tip Number 1
Network like a pro! Reach out to fellow plumbing engineers or industry professionals on LinkedIn. A friendly chat can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you have a portfolio of your plumbing work, bring it along to interviews. It’s a great way to demonstrate your experience and problem-solving abilities.
✨Tip Number 3
Prepare for the interview by researching HomeServe's values and customer service approach. We want to see how you can fit into our culture and enhance our reputation!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the HomeServe family.
We think you need these skills to ace Plumbing Engineer in Truro
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 in Plumbing and any relevant experience you have. We want to see how your skills can contribute to our team, so don’t hold back!
Customer Service is Key: Since we put customers first at HomeServe, it’s important to showcase your excellent customer service skills. Share examples of how you've gone above and beyond for customers in the past.
Be Proactive: We love a 'can do' attitude! In your application, let us know about times when you’ve taken initiative or solved problems effectively. It shows us you’re the right fit for our team.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the best way to ensure we see your application and get you on board with HomeServe!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge, especially the fundamentals of 1st and 2nd fix plumbing. Be ready to discuss your past experiences and how they relate to the role at HomeServe. This shows you’re not just qualified but genuinely interested in the work.
✨Customer Service is Key
Since HomeServe prioritises customer experience, prepare examples of how you've provided excellent service in previous roles. Think about times when you went above and beyond for a customer, as this will highlight your proactive attitude.
✨Show Off Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Practice explaining how you would approach common plumbing issues in a customer's home. This demonstrates your keen eye for detail and ability to think on your feet.
✨Ask Questions About the Culture
HomeServe values an open and inclusive culture, so don’t hesitate to ask about team dynamics and training opportunities. This shows you’re not only interested in the job but also in being a part of their community.