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- Tasks: Maintain and repair water supply systems in customers' homes.
- Company: Join HomeServe, a customer-focused company with a supportive culture.
- Benefits: Competitive salary, overtime pay, fantastic pension, and 33 days annual leave.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Experience in water mains repair and a full UK driving licence required.
- Other info: Enjoy a fun, inclusive environment with excellent training and career growth.
The predicted salary is between 30000 - 35000 £ per year.
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team. At HomeServe we put the customers' experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Training and induction
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Water Supply Pipe Engineer.
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
What you must have:
- Experience repairing, laying and identifying leaks on water mains.
- Full UK Driving Licence with no more than 6 penalty points.
- Excellent customer service.
- Proactive, 'can do' attitude.
- Keen eye for detail and problem-solving skills.
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Location and terms:
- Location - Southend on Sea.
- Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
- Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
Benefits:
- Additional paid overtime.
- Fantastic pension scheme including Income Protection Cover.
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week.
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
- Free HomeServe Cover 8 policy.
- Employee assistance programme looking out for you and your family.
- Company van with fuel card.
- Use of company tools, uniform and PPE.
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development.
- Learning and development opportunities.
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager.
Water Supply Pipe Engineer - Southend on Sea in Southend-on-Sea employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Southend on Sea in Southend-on-Sea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to water supply systems and customer service. Think about your past experiences and how they relate to the role. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your skills! During the interview, don’t just talk about your experience; give specific examples of how you've tackled challenges in the past. Whether it’s fixing a leak or providing excellent customer service, let them see your proactive attitude in action.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Water Supply Pipe Engineer - Southend on Sea in Southend-on-Sea
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience with repairing and laying water mains. We want to see how your skills match up with what we need, so don’t hold back on those details!
Customer Service is Key: Since we put our customers first, it’s crucial to showcase your customer service skills. Share examples of how you've gone above and beyond for customers in the past – it’ll make you stand out!
Be Proactive and Positive: We love a 'can do' attitude! In your application, let us know about times when you tackled challenges head-on. A positive mindset can really shine through in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to join the HomeServe family!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge about water supply systems. Be ready to discuss your experience with repairing, laying, and identifying leaks on water mains. This will show that you’re not just a good fit for the role but also genuinely interested in the work.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to solve a problem or enhance a customer's experience.
✨Show Your Proactive Attitude
HomeServe values a 'can do' attitude, so be prepared to share instances where you took initiative. Whether it’s tackling a challenging repair or suggesting improvements, demonstrating your proactive nature can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training programmes, or growth opportunities. This shows that you’re engaged and serious about becoming part of the HomeServe family.
