Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maintain and repair water supply systems in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a customer-focused company dedicated to enhancing experiences.
- Benefits: Enjoy competitive salary, overtime pay, fantastic pension, and 33 days annual leave.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with water mains repairs and a full UK driving licence required.
- Other info: Extensive training, career growth opportunities, and a dynamic team culture await you.
The predicted salary is between 36000 - 40700 £ per year.
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities:
- Attend Head Office in Walsall for Week 1, Monday to Friday, covering HomeServe information, health and safety and providing you with tools and equipment.
- Week 2 – be buddied up with an experienced HomeServe Water Supply Pipe Engineer.
- Where geographically appropriate, accommodation and meal allowance will be paid for your induction.
- Conduct maintenance and repair work of water supply systems in customers' homes.
- Provide high-quality customer service and contribute to HomeServe's reputation.
- Complete the training programme as part of induction.
Location: Romford
Working hours and remuneration:
- Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
- Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1,500 guaranteed bonus in the first year.
Requirements:
- Experience repairing, laying and identifying leaks on water mains.
- Full UK Driving Licence with no more than 6 penalty points.
- Excellent customer service.
- Proactive, 'can do' attitude.
- Keen eye for detail and problem-solving skills.
Benefits and additional information:
- Additional paid overtime.
- Fantastic pension scheme including Income Protection Cover.
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week.
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
- Free HomeServe Cover 8 policy.
- Employee assistance programme.
- Company van with fuel card.
- Use of company tools, uniform and PPE.
- Access to private award-winning training facility and team of field-based coaches.
- Learning and development opportunities.
- Monthly breakfast meetings with your team and monthly reviews with your line manager.
Water Supply Pipe Engineer - Romford employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Romford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Water Supply Pipe Engineer and be ready to share specific examples from your past work.
✨Tip Number 3
Show off your customer service skills! Since this role is all about enhancing customer experience, think of ways to demonstrate your excellent customer service abilities during the interview. Share stories where you went above and beyond for a customer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the HomeServe family. Don’t miss out on this opportunity!
We think you need these skills to ace Water Supply Pipe Engineer - Romford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Water Supply Pipe Engineer and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience with water supply systems and customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of water supply systems and the specific responsibilities of a Water Supply Pipe Engineer. Familiarise yourself with common issues like leaks and repairs, as well as the tools you'll be using. This will show that you're serious about the role and ready to hit the ground running.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to discuss how you've provided excellent customer service in the past. Think of examples where you went above and beyond to solve a problem or improve a customer's experience. This will demonstrate that you align with their values.
✨Show Your Problem-Solving Skills
As a Water Supply Pipe Engineer, you'll need a keen eye for detail and strong problem-solving skills. Be ready to share specific instances where you've identified and resolved issues effectively. This could be anything from fixing a leak to improving a process—just make sure it highlights your proactive attitude.
✨Ask Questions
Interviews are a two-way street, so don’t forget to prepare some questions for them! Ask about the training programme, team dynamics, or what success looks like in this role. This shows your interest in the position and helps you gauge if it's the right fit for you.
