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For Companies At a Glance
- Tasks: Maintain and repair plumbing systems in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy competitive salary, bonus, generous leave, and fantastic training opportunities.
- Why this job: Make a real difference in customers' lives while developing your plumbing skills.
- Qualifications: Level 2 in Plumbing and experience in domestic housing required.
- Other info: Work in a fun, inclusive environment with excellent career growth potential.
The predicted salary is between 33800 - 42600 £ per year.
Overview
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Undertake the maintenance and repair work of plumbing systems in customers\\\’ homes.
- Provide industry leading service and help enhance HomeServe\\\’s reputation while driving customer growth.
- Complete induction and training as part of the onboarding process.
What you must have
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \\\”can do\\\” attitude
- Keen eye for detail and problem-solving skills
Location and hours
Location – East London
Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work
Salary and benefits
- Salary – £38,800 – £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
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Plumbing Engineer - East London employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - East London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your plumbing experience aligns with the role and be ready to share specific examples of your work.
✨Tip Number 3
Show off your customer service skills! Since HomeServe puts customers first, be prepared to discuss how you've gone above and beyond for clients in the past. Share stories that highlight your proactive attitude and problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the HomeServe family. Don’t miss out on this opportunity!
We think you need these skills to ace Plumbing Engineer - East London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Plumbing Engineer role. Mention specific experiences that relate to domestic plumbing and customer service – it’ll show us you’re serious about joining our team.
Be Yourself: We love a proactive, 'can do' attitude! Let your personality shine through in your application. Share examples of how you've tackled challenges or gone the extra mile for customers.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation about your future with HomeServe!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your Level 2 qualifications and any specific experiences you've had with 1st and 2nd fix plumbing. This will show that you're not just qualified, but also passionate about your trade.
✨Show Off Your Customer Service Skills
HomeServe places a huge emphasis on customer experience, so be prepared to share examples of how you've provided excellent service in the past. Think of situations where you went above and beyond for a customer, as this will highlight your proactive attitude and problem-solving skills.
✨Familiarise Yourself with HomeServe
Do some research on HomeServe and their values. Understanding their commitment to customer care and their inclusive culture will help you align your answers with what they’re looking for. It’ll also show that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewer. Inquire about the training programme or the team culture at HomeServe. This not only shows your interest but also helps you determine if the company is the right fit for you.
