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- Tasks: Maintain and repair plumbing systems in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a leader in home emergency cover with over 30 years of experience.
- Benefits: Competitive salary, guaranteed bonus, generous leave, and fantastic pension scheme.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive environment.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and a full UK driving licence.
- Other info: Extensive training programme and opportunities for career growth await you!
The predicted salary is between 34800 - 38950 £ per year.
HomeServe are recruiting for directly employed Plumbing Engineers to join our team. At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Undertake maintenance and repair work of plumbing systems in customers' homes
- Deliver an industry leading service to enhance customer satisfaction and support business growth
- Participate in HomeServe training and development programmes
Induction and Training
- Week 1 – Head Office in Walsall, Monday to Friday: introduction to HomeServe, health and safety, and provision of tools and equipment
- Week 2 – Buddying with an experienced HomeServe Plumbing Engineer
- Where geographically appropriate, accommodation and meal allowance will be paid for your induction
What you must have
- Level 2 in Plumbing (copies of certificates to be provided if successful)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
About HomeServe
HomeServe has over 30 years of experience taking care of the nation’s homes. We provide home emergency cover and one-off repairs, 24/7. Whether it’s plumbing, drainage, heating or electrics, our home experts are ready to get the job done.
Location and Schedule
- Location – Darlington
- Full Time – 40 hours per week (includes some weekend, evening and bank holiday work)
Salary and Benefits
- Salary – £34,800 – £38,950 (dependent on experience) plus a £1,500 guaranteed bonus in your first year
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days’ annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week
- Up to £2,500 Smart Tech and Home Improvements salary sacrifices
- Free HomeServe Cover 8 policy
- Employee assistance programme for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our training facility and team of field-based coaches
- Learning and development opportunities
- Monthly breakfast meetings and monthly reviews with your line manager
Plumbing Engineer - Darlington employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Darlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your plumbing experience aligns with the role and be ready to share specific examples of your work.
✨Tip Number 3
Dress the part! Even if it’s a plumbing role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Plumbing Engineer - Darlington
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Customer Service is Key: Since we put customer experience at the forefront, share examples of how you've delivered excellent service in the past. This will show us that you understand the importance of keeping our customers happy.
Be Yourself: Let your personality shine through in your application! We’re looking for a proactive, 'can do' attitude, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your Level 2 qualifications and any relevant experience you have with 1st and 2nd fix plumbing. This will show that you're not just a candidate, but someone who understands the job inside out.
✨Show Off Your Customer Service Skills
Since HomeServe puts customer experience at the forefront, be prepared to share examples of how you've delivered excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will highlight your proactive attitude and problem-solving skills.
✨Familiarise Yourself with HomeServe
Do a bit of homework on HomeServe and their values. Understanding their commitment to enhancing customer satisfaction and supporting business growth will help you align your answers with what they’re looking for. It shows genuine interest and can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the role or the training programme. This not only demonstrates your enthusiasm but also helps you gauge if HomeServe is the right fit for you. Plus, it shows that you’re serious about your career development.
