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For Companies At a Glance
- Tasks: Maintain and repair plumbing systems in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy a competitive salary, guaranteed bonus, fantastic pension, and generous annual leave.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Level 2 in Plumbing and experience in domestic housing required.
- Other info: Extensive training, career growth opportunities, and a company van provided.
The predicted salary is between 34800 - 38950 £ per year.
Overview
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team. At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme. HomeServe has over 30 years\’ experience taking care of the nation\\\’s homes. From home emergency cover to one-off repairs, we\\\’re here 24/7. Whether it\\\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Training and induction
- Week 1 – You will attend our Head Office in Walsall Monday–Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 – You will be buddied up with an experienced HomeServe Plumbing Engineer
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction
Requirements
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \\\’can do\\\’ attitude
- Keen eye for detail and problem-solving skills
Location and hours
- Location – Crewe
- Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work
Salary and benefits
- Salary – £34,800 – £38,950 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
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Plumbing Engineer - Crewe employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your plumbing experience aligns with the role and be ready to share specific examples of your work.
✨Tip Number 3
Show off your customer service skills! Since HomeServe puts customers first, be prepared to discuss how you've handled customer interactions in the past. Highlight any situations where you went above and beyond to ensure satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining HomeServe. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Plumbing Engineer - Crewe
Some tips for your application 🫡
Show Your Plumbing Skills: Make sure to highlight your Level 2 in Plumbing and any relevant experience you have. We want to see how your skills can contribute to our team, so don’t hold back!
Customer Service is Key: Since we put customers at the forefront, share examples of how you've provided excellent service in the past. This will show us that you understand the importance of customer satisfaction.
Be Proactive in Your Application: We love a 'can do' attitude! Use your application to demonstrate how you tackle challenges and solve problems. It’s all about showing us your proactive mindset.
Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to get your application and start the process!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with 1st and 2nd fix plumbing, as well as any specific projects you've worked on. This shows you’re not just a candidate but someone who understands the ins and outs of the job.
✨Show Off Your Customer Service Skills
Since HomeServe prioritises customer experience, be prepared to share examples of how you've provided excellent service in the past. Think of situations where you went above and beyond for a customer, as this will highlight your proactive attitude.
✨Demonstrate Problem-Solving Abilities
Plumbing can be tricky, so come equipped with examples of how you've tackled challenges in previous roles. Whether it was a complex repair or a tight deadline, showing your keen eye for detail and problem-solving skills will impress the interviewers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture at HomeServe. This not only shows your interest but also helps you gauge if the company is the right fit for you. Ask about the training programme or how they support ongoing learning and development.