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For Companies At a Glance
- Tasks: Maintain and repair plumbing systems in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a leader in customer-focused plumbing solutions.
- Benefits: Competitive salary, guaranteed bonus, fantastic pension, and generous annual leave.
- Why this job: Enhance your skills with extensive training and make a real difference in customers' lives.
- Qualifications: Level 2 in Plumbing, experience in domestic housing, and a full UK driving licence.
- Other info: Enjoy a supportive team environment with ongoing learning and development opportunities.
The predicted salary is between 33800 - 42600 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team. At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Undertake the maintenance and repair work of plumbing systems in customers' homes.
- Provide industry leading service and help enhance HomeServe's reputation, whilst driving customer growth.
- Participate in our extensive training programme.
What you must have
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
Location and working hours
- Location: Bromley
- Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
Salary and benefits
- Salary - £38,800 - £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
Plumbing Engineer - Bromley employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Bromley
✨Tip Number 1
Get to know the company! Research HomeServe and understand their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your plumbing skills! Before any interviews, brush up on your 1st and 2nd fix plumbing techniques. Being able to discuss your hands-on experience confidently will impress the hiring managers and show you're ready to hit the ground running.
✨Tip Number 3
Network with current employees! Reach out to folks already working at HomeServe through LinkedIn or local events. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the HomeServe family.
We think you need these skills to ace Plumbing Engineer - Bromley
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Customer Service is Key: Since we put our customers first, it’s important to showcase your excellent customer service skills. Share examples of how you've gone above and beyond for customers in the past.
Be Proactive: We love a 'can do' attitude! In your application, mention times when you've taken initiative or solved problems effectively. This will show us you're the right fit for our team.
Apply Through Our Website: To make things easier for both of us, please apply through our website. It streamlines the process and ensures your application gets to the right place quickly!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge, especially the fundamentals of 1st and 2nd fix plumbing. Be ready to discuss your past experiences and how they relate to the role at HomeServe. This shows you’re not just qualified but genuinely interested in the work.
✨Showcase Your Customer Service Skills
Since HomeServe prioritises customer experience, prepare examples of how you've provided excellent service in previous roles. Think about specific situations where you went above and beyond for a customer, as this will highlight your proactive attitude.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical plumbing issues during the interview. Practice explaining your thought process when diagnosing problems and how you would approach repairs. This will showcase your keen eye for detail and problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and team dynamics at HomeServe. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values and career goals.
