At a Glance
- Tasks: Maintain and repair plumbing systems in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a leader in customer-focused plumbing solutions.
- Benefits: Competitive salary, guaranteed bonus, fantastic pension, and generous annual leave.
- Why this job: Enhance your skills with extensive training and make a real difference in customers' lives.
- Qualifications: Level 2 in Plumbing, domestic experience, and a full UK Driving Licence required.
- Other info: Enjoy a supportive environment with growth opportunities and team-building activities.
The predicted salary is between 34800 - 38950 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Undertake the maintenance and repair work of plumbing systems in customers' homes.
- Provide industry leading service and help enhance HomeServe's reputation while driving customer growth.
- Complete the extensive training programme as part of the onboarding process.
What you must have (Qualifications)
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, can-do attitude
- Keen eye for detail and problem-solving skills
Location & Schedule
- Location: Oldham
- Hours: Full time - 40 hours per week, includes some weekend, evening and bank holiday work
Salary & Benefits
- Salary: £34,800 - £38,950 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices
- Free HomeServe Cover 8 policy
- Employee assistance programme
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to training facility and team of field-based coaches
- Learning and development opportunities
- Monthly breakfast meetings and monthly reviews with line manager
Plumbing Engineer - Oldham employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Oldham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the plumbing industry. They might know of openings or can put in a good word for you at HomeServe.
✨Tip Number 2
Prepare for interviews by practising common questions related to plumbing and customer service. We want to show that you’re not just skilled with tools but also great with customers!
✨Tip Number 3
Show off your problem-solving skills during interviews. Share specific examples of how you've tackled plumbing issues in the past. This will help us see your proactive attitude in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Plumbing Engineer - Oldham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Customer Service is Key: Since we put our customers first, it’s important to showcase your customer service experience. Share examples of how you've gone above and beyond to help customers in the past.
Be Proactive in Your Application: We love a can-do attitude! Use your application to demonstrate your proactive approach to problem-solving and how you tackle challenges head-on.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application right away!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with 1st and 2nd fix plumbing, as well as any specific systems you've worked on. This shows you’re not just qualified but genuinely passionate about the trade.
✨Show Off Your Customer Service Skills
Since HomeServe values customer experience, prepare examples of how you've provided excellent service in the past. Think of situations where you went above and beyond for a customer, as this will highlight your proactive attitude and problem-solving skills.
✨Familiarise Yourself with HomeServe
Do some research on HomeServe’s values and mission. Understanding their commitment to enhancing customer experience will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the training programme and growth opportunities within the company. This not only shows your interest but also helps you gauge if HomeServe is the right fit for you.