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For Companies At a Glance
- Tasks: Maintain and repair plumbing systems in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a company that values customer experience and employee engagement.
- Benefits: Competitive salary, guaranteed bonus, fantastic pension, and generous annual leave.
- Why this job: Make a real difference in people's lives while developing your plumbing skills.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and a full UK driving licence.
- Other info: Enjoy a fun, inclusive culture with ongoing training and career growth opportunities.
The predicted salary is between 33800 - 39800 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Undertake the maintenance and repair work of plumbing systems in customers' homes.
- Provide industry leading service to help enhance HomeServe's reputation and drive customer growth.
Induction and training
- Week 1 - Attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
What you must have
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
About HomeServe culture
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Location and hours
- Location - Milton Keynes
- Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
Salary and benefits
- Salary - £38,800 - £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
Plumbing Engineer - Milton Keynes employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to fellow plumbing engineers or industry contacts on LinkedIn. A friendly chat can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your work, bring it along to interviews. It’s a great way to demonstrate your experience and problem-solving abilities in real-life scenarios.
✨Tip Number 3
Prepare for the interview by researching HomeServe's values and culture. We love candidates who align with our customer-first approach, so be ready to share how you can contribute to that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate plumbing engineers like you!
We think you need these skills to ace Plumbing Engineer - Milton Keynes
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills can contribute to our team, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention your customer service experience and proactive attitude – it’s what sets you apart!
Be Yourself: We love authenticity! Let your personality shine through in your application. Share why you’re passionate about plumbing and how you can enhance our customers' experience.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with HomeServe!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with 1st and 2nd fix plumbing, as well as any specific systems you've worked on. This shows you’re not just qualified but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since HomeServe values customer experience, prepare examples of how you've provided excellent service in the past. Think about situations where you solved problems for customers or went the extra mile to ensure their satisfaction.
✨Demonstrate a Proactive Attitude
HomeServe is looking for a 'can do' attitude, so be ready to share instances where you took initiative. Whether it was tackling a tricky plumbing issue or suggesting improvements, showing that you’re proactive can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and training programme. This not only shows your interest in the role but also helps you gauge if HomeServe is the right fit for you. Ask about the team dynamics or how success is measured in the role.
