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For Companies At a Glance
- Tasks: Maintain and repair drainage systems in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a customer-focused company with a strong reputation.
- Benefits: Enjoy competitive salary, overtime pay, fantastic pension, and 33 days annual leave.
- Why this job: Kickstart your career with extensive training and real impact on customer satisfaction.
- Qualifications: HPWJ Water Ticket and a full UK driving licence required.
- Other info: Dynamic team environment with ongoing learning and development opportunities.
The predicted salary is between 29000 - 36000 £ per year.
HomeServe are now recruiting for directly employed Drainage Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Induction & Training
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer.
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
Responsibilities
- Undertake maintenance and repair work of drainage systems in customers' homes.
- Provide industry leading service to customers and help enhance HomeServe's reputation.
What you must have
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, "can do" attitude
- Keen eye for detail and problem-solving skills
Location
Location - Lincoln
Hours & Salary
- Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
- Salary - £32,250 - £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
Benefits
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
Drainage Engineer - Lincoln employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Lincoln
✨Tip Number 1
Network like a pro! Reach out to current Drainage Engineers or industry professionals on LinkedIn. A friendly chat can give us insights into the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to drainage systems and customer service. We want to show that we’re not just skilled, but also passionate about providing top-notch service.
✨Tip Number 3
Show off your problem-solving skills during the interview! Share specific examples of how you’ve tackled challenges in the past. This will help us stand out as proactive candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our HomeServe family.
We think you need these skills to ace Drainage Engineer - Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drainage Engineer role. Highlight relevant experience and skills that match what we're looking for, like your customer service skills and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about drainage engineering and how you can contribute to enhancing HomeServe's reputation. Keep it friendly and professional!
Show Off Your Qualifications: Don’t forget to mention your HPWJ Water Ticket and driving licence in your application. These are key requirements for us, so make them stand out to show you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on board with our fantastic team!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Stuff
Make sure you brush up on your drainage systems knowledge. Understand the common issues that arise and how to solve them. This will show that you're not just a candidate, but someone who genuinely cares about providing top-notch service.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to discuss how you've handled customer interactions in the past. Share specific examples where you went above and beyond to ensure customer satisfaction.
✨Show Your Problem-Solving Skills
As a Drainage Engineer, you'll face various challenges. Think of a few scenarios where you successfully identified and resolved a problem. Highlighting your keen eye for detail and proactive attitude will set you apart from other candidates.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, training programme, and company culture. This shows your interest in the position and helps you determine if HomeServe is the right fit for you.
