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For Companies At a Glance
- Tasks: Maintain and repair gas appliances and heating systems in customers' homes.
- Company: Join HomeServe, a leader in customer service and gas repairs.
- Benefits: Enjoy a competitive salary, bonus, and fantastic pension scheme.
- Why this job: Make a real difference in people's lives while enhancing your skills.
- Qualifications: Must have relevant gas safety certifications and a full UK driving licence.
- Other info: Access to award-winning training and ongoing development opportunities.
The predicted salary is between 40000 - 49000 £ per year.
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team. At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Undertake maintenance and repair work of gas appliances and central heating systems in customers' homes.
- Provide industry leading service and help enhance HomeServe's reputation while driving customer growth.
- Complete the extensive training programme as part of induction.
What you must have
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided).
- Full UK Driving Licence with no more than 6 penalty points.
- Excellent customer service.
- Proactive, 'can do' attitude.
- Keen eye for detail and problem-solving skills.
Location and hours
- Location: Leicester
- Full Time – average 40 hours per week over the year (annualised hours), with some weekend, evening and bank holiday work; pay remains the same.
Salary
- £44,900 plus a £1500 guaranteed bonus in the first year.
Benefits
- Seasonal hours (shorter hours in the summer with the same pay).
- Additional paid overtime.
- Fantastic pension scheme including Income Protection Cover.
- 33 days annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week.
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
- Free HomeServe Cover 8 policy.
- Employee assistance programme looking out for you and your family.
- Company van with fuel card.
- Use of company tools, uniform and PPE.
- Access to private award-winning training facility and team of field-based coaches to support ongoing learning and development.
- Learning and development opportunities.
- Monthly breakfast meetings with your team and monthly reviews with your line manager.
Gas Repair Engineer - Leicester employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Leicester
✨Tip Number 1
Network like a pro! Reach out to current Gas Repair Engineers or industry professionals on LinkedIn. Ask them about their experiences at HomeServe and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for a customer, as this is key to enhancing HomeServe's reputation.
✨Tip Number 3
Show off your proactive attitude! During the interview, share instances where you’ve tackled problems head-on. This will demonstrate your keen eye for detail and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HomeServe team.
We think you need these skills to ace Gas Repair Engineer - Leicester
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications like CCN1, CENWAT1, HTR1 & CKR1 in your application. We want to see how your skills match up with what we need for the Gas Repair Engineer role!
Customer Service is Key: Since we put customer experience at the forefront, share examples of your excellent customer service skills. Let us know how you've gone above and beyond for customers in the past!
Be Proactive: We love a 'can do' attitude! In your application, mention times when you took initiative or solved problems effectively. This will show us you're the right fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with HomeServe.
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Stuff
Make sure you brush up on your gas appliance knowledge and the specific qualifications like CCN1, CENWAT1, HTR1 & CKR1. Being able to discuss these certifications confidently will show that you're serious about the role and understand the technical requirements.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to solve a problem or enhance a customer's experience.
✨Show Your Problem-Solving Skills
As a Gas Repair Engineer, you'll need a keen eye for detail and strong problem-solving skills. Prepare to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your proactive attitude and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
