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For Companies At a Glance
- Tasks: Maintain and repair gas appliances in customers' homes while delivering top-notch service.
- Company: Join HomeServe, a company that values customer experience and employee engagement.
- Benefits: Enjoy competitive salary, seasonal hours, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Must have relevant gas safety qualifications and a full UK driving licence.
- Other info: Be part of a fun, inclusive culture with excellent training and career growth opportunities.
The predicted salary is between 36000 - 52000 £ per year.
Overview
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Undertake the maintenance and repair work of gas appliances and central heating systems in customers\\\’ homes.
- Provide industry leading service and help enhance HomeServe\\\’s reputation while driving customer growth.
- Complete HomeServe training programme.
Training / Induction
- Week 1 – Attend Head Office in Walsall Monday to Friday; cover HomeServe, health and safety, and receive your tools and equipment.
- Week 2 – Buddied up with an experienced HomeServe Gas Repair Engineer.
- Where geographically appropriate we will pay for accommodation and meal allowance for your induction.
Requirements
- CCN1, CENWAT1, HTR1 & CKR1 (copies of certificates must be provided if successful).
- Full UK Driving Licence with no more than 6 penalty points.
- Excellent customer service.
- Proactive, \’can do\’ attitude.
- Keen eye for detail and problem-solving skills.
Location
Wolverhampton
Hours & Salary
Full Time – average 40 hours per week over the year (annualised hours: fewer in summer, more in winter) with pay unchanged. Includes some weekend, evening and bank holiday work.
Salary – £44,900 plus a £1,500 guaranteed bonus in your first year.
Benefits
- Seasonal hours (shorter hours in summer with the same pay).
- Additional paid overtime.
- Fantastic pension scheme including Income Protection Cover.
- 33 days’ annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week.
- Up to £2,500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
- Free HomeServe Cover 8 policy.
- Employee assistance programme for you and your family.
- Company van with fuel card.
- Use of company tools, uniform and PPE.
- Access to private award-winning training facility and team of field-based coaches for ongoing learning and development.
- Learning and development opportunities.
- Monthly breakfast meetings and monthly reviews with your line manager.
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Gas Repair Engineer - Wolverhampton employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to current Gas Repair Engineers or industry professionals on LinkedIn. A friendly chat can give us insights into the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to gas repairs and customer service. We want to show off our problem-solving skills and proactive attitude, so let’s nail those responses!
✨Tip Number 3
Dress the part! When we go for interviews, let’s make sure we look professional and ready to represent HomeServe. First impressions matter, especially in a customer-focused role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace Gas Repair Engineer - Wolverhampton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications like CCN1, CENWAT1, HTR1 & CKR1 in your application. We want to see how your skills match up with what we need for our Gas Repair Engineer role!
Customer Service is Key: Since we put customers at the heart of everything we do, share examples of your excellent customer service experience. Let us know how you've gone above and beyond to help customers in the past!
Be Yourself: We love a proactive, 'can do' attitude! Don’t be afraid to let your personality shine through in your application. Show us why you’d be a great fit for our friendly and inclusive culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the process of welcoming you to the HomeServe family!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Stuff
Make sure you brush up on your gas appliance knowledge and the relevant certifications like CCN1, CENWAT1, HTR1 & CKR1. Be ready to discuss how you've applied these skills in real-life situations, as this will show your expertise and confidence.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to solve a customer's problem or improve their experience.
✨Show Your Problem-Solving Skills
As a Gas Repair Engineer, you'll need a keen eye for detail and strong problem-solving abilities. Be prepared to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your proactive, 'can do' attitude.
✨Fit into the Culture
HomeServe values an open and inclusive culture, so be yourself! Share your thoughts on teamwork and collaboration, and express your enthusiasm for being part of a supportive environment. This will help you connect with the interviewers and show that you're a good cultural fit.
