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For Companies At a Glance
- Tasks: Maintain and repair gas appliances and heating systems in customers' homes.
- Company: Join HomeServe, a leader in customer service and gas repairs.
- Benefits: Earn £51,400 plus bonuses, enjoy 33 days off, and access great training.
- Why this job: Make a real difference in people's homes while growing your skills.
- Qualifications: Must have relevant gas safety certifications and a full UK driving licence.
- Other info: Dynamic team environment with opportunities for career advancement.
The predicted salary is between 41000 - 58000 £ per year.
Overview
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! At HomeServe we put the customers\\\’ experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers\\\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 – You will be buddied up with an experienced HomeServe Gas Repair Engineer
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
What you must have
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \\\’can do\\\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe you\\\’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\\\’ lives. You\\\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. It\\\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\\\’ experience taking care of the nations\\\’ homes. From home emergency cover to one-off repairs, we\\\’re here 24/7. Whether it\\\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Location
Romford
Hours & Salary
- Full Time – You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work
- Salary – £51,400. Plus a £3000 guaranteed bonus in your first year
Benefits
- Seasonal hours (shorter hours in the summer with the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
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Gas Repair Engineer - Romford employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Romford
✨Tip Number 1
Network like a pro! Reach out to current Gas Repair Engineers or industry professionals on LinkedIn. A friendly chat can give us insights into the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. We want to show that we can handle gas appliances and keep customers smiling!
✨Tip Number 3
Practice common interview questions with a mate. This will help us articulate our experience and demonstrate that proactive, 'can do' attitude they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that we’re genuinely interested in joining the HomeServe team.
We think you need these skills to ace Gas Repair Engineer - Romford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications like CCN1, CENWAT1, HTR1 & CKR1. We want to see how your skills match up with what we need for the Gas Repair Engineer role!
Tailor Your Application: Don’t just send a generic application! Take a moment to customise your CV and cover letter to reflect how you can enhance our customers' experience and contribute to our team at HomeServe.
Be Yourself: We love a proactive, 'can do' attitude! Let your personality shine through in your application. Share examples of how you've tackled challenges or provided excellent customer service in the past.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Stuff
Make sure you brush up on your gas appliance knowledge and the specific qualifications required, like CCN1 and CENWAT1. Being able to discuss your certifications confidently will show that you're serious about the role.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to share examples of how you've provided excellent service in the past. Think of situations where you went above and beyond for a customer.
✨Show Your Problem-Solving Skills
As a Gas Repair Engineer, you'll need a keen eye for detail and strong problem-solving abilities. Prepare to discuss specific challenges you've faced in previous roles and how you resolved them effectively.
✨Be Ready to Discuss Training
HomeServe offers an extensive training programme, so express your enthusiasm for learning and development. Share any relevant training experiences you've had and how they’ve prepared you for this role.
