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- Tasks: Join us as a Drainage Engineer, maintaining and repairing drainage systems in homes.
- Company: HomeServe has over 30 years of experience in home services, prioritising customer satisfaction.
- Benefits: Enjoy paid overtime, a comprehensive pension, and 33 days annual leave with flexible options.
- Why this job: Be part of a supportive culture that empowers you to make a real difference.
- Qualifications: You need a Full UK Driving Licence, HPWJ Water Ticket, and excellent customer service skills.
- Other info: Receive extensive training and support, including accommodation and meal allowances during induction.
The predicted salary is between 29250 - 36700 £ per year.
Overview
HomeServe are now recruiting for directly employed Drainage Engineers to join our team! At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
What you must have
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
Training and induction
Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment. Week 2 – You will be buddied up with an experienced HomeServe Drainage Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
Location
Location – Doncaster
Job details
- Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work
- Salary – £32,250 – £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
Benefits
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
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Drainage Engineer - Doncaster employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Doncaster
✨Tip Number 1
Familiarise yourself with the specific drainage systems and technologies used by HomeServe. Understanding their approach to customer service and the tools they use will help you stand out during interviews.
✨Tip Number 2
Network with current or former Drainage Engineers at HomeServe. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or an informal chat, showing that you prioritise customer satisfaction will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your problem-solving abilities in detail. Be ready to share examples of how you've tackled challenges in previous roles, as this is crucial for a position that requires a keen eye for detail.
We think you need these skills to ace Drainage Engineer - Doncaster
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Drainage Engineer position at HomeServe. Understand the key responsibilities and requirements, such as the HPWJ Water Ticket and customer service skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your customer service abilities, problem-solving skills, and any previous experience in drainage or maintenance work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work for HomeServe and how your proactive attitude and keen eye for detail make you a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at HomeServe Membership Ltd
✨Showcase Your Customer Service Skills
As a Drainage Engineer, you'll be interacting with customers regularly. Make sure to highlight your excellent customer service skills during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Your Problem-Solving Ability
The role requires a keen eye for detail and strong problem-solving skills. Prepare to discuss situations where you've successfully identified and resolved issues, particularly in a technical or hands-on environment.
✨Familiarise Yourself with Health and Safety Protocols
Since the job involves maintenance and repair work, it's crucial to understand health and safety regulations. Brush up on relevant protocols and be ready to discuss how you prioritise safety in your work.
✨Express Your Proactive Attitude
HomeServe values a 'can do' attitude. Be prepared to share instances where you've taken initiative or gone the extra mile in your previous jobs. This will demonstrate that you're a proactive team player who aligns with their company culture.
