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For Companies At a Glance
- Tasks: Maintain and repair water supply systems in customers' homes.
- Company: Join HomeServe, a leader in customer service and home solutions.
- Benefits: Competitive salary, overtime pay, fantastic pension, and 33 days annual leave.
- Why this job: Make a real difference in people's lives while enhancing your skills.
- Qualifications: Experience with water mains repairs and a full UK driving licence.
- Other info: Extensive training, supportive team, and great career growth opportunities.
The predicted salary is between 36000 - 40700 £ per year.
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Responsibilities
- Undertake maintenance and repair work of water supply systems in customers’ homes.
- Provide industry leading service and help enhance HomeServe's reputation while driving customer growth.
- Complete onboarding and training programme as part of induction.
Training / Induction
- Week 1 - Attend Head Office in Walsall Monday - Friday, covering HomeServe, health and safety, and providing tools and equipment.
- Week 2 - Buddied with an experienced HomeServe Water Supply Pipe Engineer.
- Geographical accommodation and meal allowance for induction where appropriate.
What you must have
- Experience repairing, laying and identifying leaks on water mains.
- Full UK Driving Licence with no more than 6 penalty points.
- Excellent customer service.
- Proactive, 'can do' attitude.
- Keen eye for detail and problem-solving skills.
Location & Role Details
- Location - Chelmsford.
- Full Time - 40 hours per week. Includes some weekend, evening and bank holiday work.
- Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
Benefits
- Additional paid overtime.
- Fantastic pension scheme including Income Protection Cover.
- 33 days annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week.
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months.
- Free HomeServe Cover 8 policy.
- Employee assistance programme looking out for you and your family.
- Company van with fuel card.
- Use of company tools, uniform and PPE.
- Access to private award-winning training facility and team of field-based coaches to support ongoing learning and development.
- Learning and development opportunities.
- Monthly breakfast meetings with your team to share best practices and keep in touch, plus monthly reviews with your line manager.
Water Supply Pipe Engineer - Chelmsford employer: HomeServe Membership Ltd
Contact Detail:
HomeServe Membership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Chelmsford
✨Tip Number 1
Network like a pro! Reach out to current Water Supply Pipe Engineers or folks in the industry on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this is key for HomeServe's ethos.
✨Tip Number 3
Show off your problem-solving skills during interviews! Be ready to discuss how you've tackled tricky situations in the past, especially related to water supply systems.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the HomeServe team.
We think you need these skills to ace Water Supply Pipe Engineer - Chelmsford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience with repairing and laying water mains. We want to see how your skills can help us provide top-notch service to our customers!
Customer Service is Key: Since we put customer experience at the forefront, share examples of how you've delivered excellent customer service in the past. It’ll show us you’re a great fit for our team!
Be Proactive and Positive: We love a 'can do' attitude! In your application, let us know about times when you tackled challenges head-on. It’ll help us see your problem-solving skills in action.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with HomeServe.
How to prepare for a job interview at HomeServe Membership Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of water supply systems. Be ready to discuss your experience with repairing, laying, and identifying leaks. This will show that you’re not just a candidate, but someone who understands the ins and outs of the job.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer.
✨Show Your Problem-Solving Skills
During the interview, highlight your keen eye for detail and problem-solving abilities. You might be asked to tackle hypothetical scenarios, so practice articulating your thought process when faced with challenges in the field.
✨Be Ready for Practical Questions
Expect some technical questions related to health and safety protocols or tools used in the industry. Familiarise yourself with the equipment and procedures you’ll be using, as this will demonstrate your proactive attitude and readiness to jump into the role.
