HomeServe Membership Ltd is seeking a Service Excellence Manager to lead our field-based Plumbing Engineers across Wales and the South West. You will coach, develop and performance-manage a small to mid-size team, ensuring service excellence and strong customer outcomes.
You will drive operational performance, monitor budgets and KPIs, and deliver consistent high-quality service through effective leadership and engagement. A full UK driving licence and field-based travel are required.
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Field Service Excellence Lead – Wales & South West in Ammanford employer: HomeServe Membership Ltd
HomeServe Finance is an exceptional employer that prioritises employee growth and innovation within a dynamic and inclusive work culture. Located in London, we offer a competitive salary package, including a 20% bonus and flexible benefits tailored to your lifestyle, alongside opportunities for hybrid working and international travel. Join us to make a meaningful impact on the future of consumer finance while collaborating with senior stakeholders in a supportive environment that values diverse perspectives.
