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- Tasks: As a Loss Prevention Officer, you'll ensure safety and security in our stores while providing excellent customer service.
- Company: Join HomeSense, part of TJX Europe, a leading off-price retailer with a vibrant and diverse team.
- Benefits: Enjoy competitive salary, uniform provided, and a comprehensive benefits package for your wellbeing.
- Why this job: Be part of a fun, supportive team that values growth, recognition, and making a positive impact.
- Qualifications: Customer-facing experience in retail or security is ideal but not essential; a positive attitude is key.
- Other info: This entry-level role offers extensive training and opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
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Homesense
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.
Job Description
Could you be one of our Loss Prevention Officers?
As the world\’s leading off-price retailer of clothing and homeware, we\’re all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.
Working as a Loss Prevention Officer, you\’ll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.
In This Role
You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
You will need to demonstrate your ability to remain calm and professional under pressure.
You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.
In return, you\’ll get an in-depth programme of training when you start.
Are we right for you?
We\’re all about helping you develop yourself. The skills you\’ll learn working within Loss Prevention will help you be at your best. Plus, you\’ll be surrounded by the support of our fun and caring team.
Also as a TJX Europe associate, you\’ll enjoy such things as:
Competitive Salary
Uniform Provided
Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards
Join us, and you’ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.
It will be a role you won\’t just like but love.
As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Address
Unit 2B Sears Retail Park Oakenshaw Road Shirley
Location:
EUR Homesense UK Store 613 – Solihull
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail
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Loss Prevention Officer employer: HomeSense
Contact Detail:
HomeSense Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the retail environment and loss prevention strategies. Understanding common theft tactics and how to deter them will show your proactive approach during interviews.
✨Tip Number 2
Highlight any previous customer service experience you have. Being approachable and friendly is key in this role, so demonstrating your ability to engage positively with customers can set you apart.
✨Tip Number 3
Prepare for situational questions that assess your conflict resolution skills. Think of examples where you've successfully managed difficult situations, as this will showcase your calmness under pressure.
✨Tip Number 4
Research HomeSense and TJX Europe’s values and culture. Showing that you align with their commitment to diversity and teamwork can demonstrate your fit within their vibrant team.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Loss Prevention Officer. Highlight any relevant experience in customer-facing roles or security, even if it's not directly related.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to remain calm under pressure, communicate effectively, and work as part of a team.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for loss prevention and customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at HomeSense
✨Show Your Customer Service Skills
As a Loss Prevention Officer, you'll be interacting with customers regularly. Highlight any previous experience in customer-facing roles and demonstrate your ability to provide a positive experience while maintaining security.
✨Demonstrate Conflict Resolution Abilities
This role requires effective conflict resolution skills. Prepare examples of how you've successfully managed difficult situations in the past, showcasing your calmness and professionalism under pressure.
✨Emphasise Team Collaboration
You'll be working closely with the store team, so it's important to show that you can collaborate effectively. Discuss any experiences where teamwork led to successful outcomes, especially in fast-paced environments.
✨Be Prepared for Scenario Questions
Expect scenario-based questions during the interview. Think about potential loss prevention situations you might face and how you would handle them. This will demonstrate your proactive thinking and problem-solving skills.
