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For Companies At a Glance
- Tasks: Manage relationships with key clients and ensure their success and satisfaction.
- Company: Join Homesearch, the UK's leading PropTech partner for estate agents.
- Benefits: Enjoy a competitive salary, flexible working, and a chance to shape the future of PropTech.
- Why this job: Be a key player in a dynamic environment that values your contributions.
- Qualifications: Experience in enterprise account management and strong relationship-building skills.
- Other info: Collaborate with senior leadership and work cross-functionally with diverse teams.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
Homesearch is the UK's leading PropTech partner for estate agents, working closely with some of the country's most recognised property brands to help them grow and compete more effectively. We collaborate with our clients to build solutions that drive real commercial outcomes â from winning more instructions to gaining deeper market insight at scale. With products like HAILO and ReContact gaining strong momentum, Homesearch is trusted by thousands of agents nationwide to support smarter prospecting, stronger relationships, and better decision-making.
About the Role
The Senior Enterprise Account Manager exists to ensure Homesearch's most important clients remain engaged, successful, and retained over the long term. This role owns senior client relationships, represents enterprise needs internally, and ensures consistent value delivery across complex client organisations.
Key Responsibilities
- Own and manage relationships with Homesearch's largest and most strategic enterprise clients.
- Act as the primary point of contact for senior client stakeholders, ensuring trust, engagement, and longâterm partnership.
- Protect existing revenue by proactively managing engagement, satisfaction, and retention risk.
- Represent enterprise client needs internally, feeding structured insight into product and delivery prioritisation.
- Coordinate internal teams to ensure highâquality, timely delivery of client requirements.
- Partner with the Sales team to support renewals and longerâterm account growth.
- Maintain a strategic overview of each account, anticipating risks and opportunities.
Main Activities
- Lead regular client checkâins, reviews, and strategic conversations focused on outcomes and value.
- Proactively monitor client engagement, usage, and sentiment to identify and address risk early.
- Act as a translation layer between clients and internal teams, ensuring requests are clearly scoped and prioritised.
- Collaborate with Product, Data, and Commercial teams to represent enterprise client perspectives.
- Oversee delivery of clientâspecific changes and requests, ensuring accuracy and quality.
- Maintain clear account plans and CRM records for all assigned enterprise clients.
- Line manage and prioritise work across supporting enterprise delivery resources.
About You
- Significant experience in enterprise account management, client success, or strategic customerâfacing roles.
- Proven ability to build and maintain trusted relationships with senior stakeholders.
- Strong retention mindset with experience managing complex, longâterm client relationships.
- Commercial awareness and confidence operating within revenueâcritical accounts.
- Experience working crossâfunctionally with product, data, or technical teams.
- Highly organised, proactive, and comfortable managing multiple priorities.
- Excellent communication skills, with the ability to influence both clients and internal teams.
Compensation, Perks & Benefits
- A unique opportunity to collaborate closely with senior leadership and be a key player in shaping the future of PropTech.
- A dynamic, collaborative work environment where your contributions directly impact our success.
- Competitive salary and benefits package.
- Flexible hybrid working arrangements.
Core Values
- Remove Friction â Make everything seamless.
- Stay Curious â Ask, learn, improve.
- Own It â Take the lead, own the result.
- Raise the Bar â Think big, deliver value.
- Grow Together â Win as one.
- Progress beats perfection â Move with purpose.
Senior Enterprise Account Manager in London employer: Homesearch
Contact Detail:
Homesearch Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Enterprise Account Manager in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donât be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Prepare for those interviews! Research Homesearch thoroughly and understand their products like HAILO and ReContact. Be ready to discuss how your experience aligns with their goals and how you can add value to their enterprise clients.
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great chance to reiterate why youâre the perfect fit!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in being part of the Homesearch team!
We think you need these skills to ace Senior Enterprise Account Manager in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Enterprise Account Manager role. Highlight your experience in managing client relationships and any relevant achievements that align with what weâre looking for at Homesearch.
Showcase Your Communication Skills: Since this role involves a lot of interaction with senior stakeholders, itâs crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you can influence both clients and internal teams.
Highlight Your Strategic Mindset: We want to see how you think strategically about client relationships. Share examples of how you've anticipated risks and identified opportunities in past roles, showing us that you can maintain a strategic overview of accounts.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. We canât wait to see what you bring to the table!
How to prepare for a job interview at Homesearch
â¨Know Your Clients
Before the interview, research Homesearch's key clients and their needs. Understand how the companyâs products like HAILO and ReContact help these clients succeed. This will show your potential employer that youâre not just familiar with the role but also invested in their client relationships.
â¨Demonstrate Relationship Management Skills
Be ready to share specific examples of how you've built and maintained relationships with senior stakeholders in previous roles. Highlight your strategies for ensuring client satisfaction and retention, as this is crucial for the Senior Enterprise Account Manager position.
â¨Showcase Your Cross-Functional Collaboration
Prepare to discuss instances where you've worked with product, data, or technical teams to meet client needs. Emphasise your ability to act as a liaison between clients and internal teams, as this is a key part of the role at Homesearch.
â¨Emphasise Your Proactive Approach
Talk about how you monitor client engagement and sentiment to identify risks early. Share examples of how your proactive management has led to successful outcomes in past roles, aligning with Homesearch's value of 'Remove Friction' and 'Own It'.
