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- Tasks: Lead a team of technicians and ensure top-notch customer service in a busy garage.
- Company: Join Homesdale Motor Traders, the largest independent garage in Bromley since 1935.
- Benefits: Enjoy a competitive salary, company pension, and bonus scheme.
- Why this job: Be the driving force behind exceptional service and workshop efficiency.
- Qualifications: 2 years as a service advisor and knowledge of the motor trade required.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 38000 - 38000 £ per year.
Location: Bromley, Kent
Salary: £38,000 per year
Job Type: Full time, Permanent
Hours: Monday to Friday 07:45-17:30
About us: Homesdale Motor Traders is a busy independent Garage and MoT Centre that has been looking after our customers since 1935. We are the biggest independent garage in Bromley, featuring four MOT test lanes and a full range of the latest diagnostic tools and equipment. As an RAC Approved and AA Accredited business, we pride ourselves on providing the best service, products, and advice to ensure our customers feel confident at all times.
About the role: We are looking for an experienced and customer focused individual to join our team as a Service Manager / Workshop Controller. You will act as a primary point of contact for clients while ensuring the workshop operates at peak efficiency through effective staff management of technicians.
Key Duties Include:
- Offering a high standard of customer service to customers
- Providing quotes/pricing of jobs
- Workshop control of 5 technicians
About you: The following requirements and experience are essential for this role:
- Knowledge of the motor trade is essential
- Full Driving Licence required
- Ability to commute to Bromley, Kent
- Experience as a service advisor: 2 years (required)
What we offer: Our benefits and supplemental pay types include:
- Company pension
- Bonus scheme
Please click on the APPLY button to send your CV and Cover Letter for this role.
Experienced Automotive Service Manager / Workshop Controller in Shortlands employer: Homesdale Motor Traders Limited
Contact Detail:
Homesdale Motor Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Automotive Service Manager / Workshop Controller in Shortlands
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Homesdale Motor Traders thoroughly. Understand their values, services, and what makes them stand out in Bromley. This will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience as a Service Manager or Workshop Controller aligns with the role. Highlight your customer service skills and how you've successfully managed teams in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about wanting to be part of the Homesdale Motor Traders family.
We think you need these skills to ace Experienced Automotive Service Manager / Workshop Controller in Shortlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Manager / Workshop Controller. Highlight your experience in the motor trade and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples from your past roles that demonstrate your customer service skills and workshop management experience. We love a good story!
Show Off Your Knowledge: Don’t forget to showcase your knowledge of the automotive industry. Mention any diagnostic tools or equipment you’re familiar with, as well as your understanding of workshop operations. This will help us see your expertise right away!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your CV and cover letter directly. Plus, it shows you’re keen on joining our team at Homesdale Motor Traders!
How to prepare for a job interview at Homesdale Motor Traders Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade. Familiarise yourself with common automotive issues, diagnostic tools, and customer service best practices. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be managing a team of technicians. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved workshop efficiency. Highlighting your leadership experience will demonstrate that you're ready to take charge.
✨Customer Service is Key
Since this role involves direct interaction with clients, be prepared to discuss your approach to customer service. Share specific instances where you've gone above and beyond for customers, and how you handle difficult situations. This will show that you understand the importance of client satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team you'll be working with, or any upcoming projects. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.