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- Tasks: Manage a busy workshop and deliver top-notch customer service.
- Company: Join Homesdale Motor Traders, the largest independent garage in Bromley.
- Benefits: Enjoy a competitive salary, pension scheme, and bonus opportunities.
- Why this job: Lead a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Must have motor trade knowledge and 2 years as a service advisor.
- Other info: Full-time role with Monday to Friday hours in a supportive environment.
The predicted salary is between 38000 - 53200 £ per year.
Location: Bromley, Kent
Salary: £38,000 per year
Job Type: Full time, Permanent
Hours: Monday to Friday - 07:45 - 17:30
About us: Homesdale Motor Traders is a busy independent Garage and MoT Centre that has been looking after our customers since 1935. We are the biggest independent garage in Bromley, featuring four MOT test lanes and a full range of the latest diagnostic tools and equipment. As an RAC Approved and AA Accredited business, we pride ourselves on providing the best service, products, and advice to ensure our customers feel confident at all times.
About the role: We are looking for an experienced and customer focused individual to join our team as a Service Manager / Workshop Controller. You will act as a primary point of contact for clients while ensuring the workshop operates at peak efficiency through effective staff management of technicians.
Key Duties Include:
- Offering a high standard of customer service to customers
- Providing quotes/pricing of jobs
- Workshop control of 5 technicians
About you: The following requirements and experience are essential for this role:
- Knowledge of the motor trade is essential
- Full Driving Licence required
- Ability to commute to Bromley, Kent
- Experience as a service advisor: 2 years (required).
What we offer: Our benefits and supplemental pay types include:
- Company pension
- Bonus scheme
Please click on the APPLY button to send your CV and Cover Letter for this role.
Experienced Automotive Service Manager / Workshop Controller in London employer: Homesdale Motor Traders Limited
Contact Detail:
Homesdale Motor Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Automotive Service Manager / Workshop Controller in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the motor trade. Be ready to discuss your experience managing technicians and providing top-notch customer service. Show them you’re the perfect fit for keeping the workshop running smoothly!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out Homesdale Motor Traders and similar businesses. Tailor your approach to highlight how your skills can help them maintain their reputation for excellent service.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism. Plus, it’s a great chance to reiterate why you’re the best choice for the job!
We think you need these skills to ace Experienced Automotive Service Manager / Workshop Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the motor trade and any relevant roles you've held. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Manager role. Share specific examples of how you've provided excellent customer service or managed a team effectively.
Show Your Passion for the Industry: We love candidates who are genuinely passionate about the automotive world. In your application, let us know what drives you in this field and how you keep up with the latest trends and technologies.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures we receive all your details without any hiccups!
How to prepare for a job interview at Homesdale Motor Traders Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade. Familiarise yourself with common automotive issues, diagnostic tools, and customer service best practices. This will not only help you answer technical questions but also show that you're genuinely passionate about the industry.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be managing a team of technicians. Be prepared to discuss your previous experience in staff management. Think of specific examples where you've successfully led a team, resolved conflicts, or improved workshop efficiency. This will demonstrate your capability to handle the role effectively.
✨Customer Service is Key
Since this role involves being the primary point of contact for clients, highlight your customer service experience. Prepare anecdotes that showcase how you've gone above and beyond for customers in the past. This will illustrate your commitment to providing high-quality service, which is crucial for Homesdale Motor Traders.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of vehicles they work on, or their approach to customer satisfaction. This shows your interest in the role and helps you gauge if the company culture aligns with your values.